JOB SUMMARY

The Network and Infrastructure Specialist is responsible for designing, implementing, maintaining, and supporting the network infrastructure for offices, stores, and warehouses/stockrooms. Moreover, an IT Infrastructure & Network Specialist is also responsible for supporting locally hosted servers and office network & server hardware.

RESPONSIBILITIES
• Support the design and implementation of new solutions and improve the resilience of the current environment
• Configure and install various network devices, servers, and services (e.g., routers, switches, firewalls, load balancers, VPN, quality of service) as well as servers and specialized Prada hardware
• Help maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
• Troubleshooting and resolving network issues, including hardware and software problems
• Provide remote support to on-site engineers and end users/customers during installation, maintenance, or disposal
• Collaborating with other IT professionals within the organization and with third-party partners to ensure problem resolution, project deployment, and infrastructure enhancement
• Support various network projects as a member of the IT Infrastructure Service Desk
• Secure network systems by establishing and enforcing policies and defining and monitoring access
• Report network operational status by gathering and prioritizing information and managing projects
• Undertake capacity management and audit of IP addressing and hosted devices within data centers
• Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly
• Monitoring raised IT Tickets and ensuring that SLA are being followed.

Compensation

This position will pay an annualized salary of $85,000 - $100,000 and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

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