WHO YOU ARE:You're a hands-on IT leader who has built and run help desk teams at fast-growing startups. You know what keeps engineers productive without sacrificing security and compliance. You're as comfortable configuring a switch or writing an Intune policy as you are coaching a technician or explaining a new control to the team. You've worked in regulated environments, and you understand that CMMC, ITAR and EAR aren't paperwork; they shape how every system is built and used. You take ownership, document what you do, and want to be on-site where the work happens.
WHAT YOU'LL DO:- Lead, hire and mentor the IT help desk team, and set clear priorities, SLAs and escalation paths
- Own day-to-day IT support for Windows, macOS and Linux users across the company
- Administer our Microsoft 365 GCC and GCC High tenants, including identity, email, SharePoint, OneDrive and Teams
- Manage endpoints through Microsoft Intune and Jamf: enrollment, configuration profiles, patching, compliance policies and app deployment
- Design, maintain and troubleshoot our Ubiquiti and Cisco network infrastructure, including switching, wireless, firewalls and VPN
- Maintain a CMMC 2.0 compliant environment: implement and monitor controls, collect evidence, and support audits and assessments
- Ensure IT systems and processes meet ITAR and EAR requirements for handling controlled technical data
- Manage onboarding and offboarding, access reviews, and asset lifecycle from procurement to disposal
- Write and maintain IT documentation, runbooks and user-facing guides
- Partner with engineering, operations and leadership to evaluate and roll out new tools
WHAT WE'RE LOOKING FOR:- 3+ years of experience managing an IT or help desk team
- 3+ years of experience working in a startup environment
- 3+ years of Windows and macOS administration experience; Linux experience is a huge plus
- 3+ years administering Microsoft Intune and Jamf MDM platforms
- Hands-on experience administering Microsoft 365 GCC and GCC High
- Experience with Ubiquiti and Cisco networking
- Experience administering a CMMC 2.0 compliant work environment
- Working knowledge of CMMC 2.0 and ITAR/EAR compliance requirements
- Ability to work full-time in office, Monday through Friday
PERKS & BENEFITS:- Comprehensive medical, dental, and vision insurance, including Flexible Spending Accounts (FSA)
- 401(k) program and transparent stock option plan
- Self-managed and flexible time-off policy, including PTO, paid holidays, and sick time
- Flexible work environment
ADDITIONAL INFORMATION:At Astro Mechanica, we highly value in-office work to foster collaboration and strengthen our company culture. We consider working in the office five days a week an essential part of the employee's role.
