IT Business Systems Analyst III - RCIT

Riverside County, CA

$109K — $152K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in enterprise applications, specifically PeopleSoft Development or Financials.
  • Strong analytical skills to gather, analyze data, and draw valid conclusions.
  • Proven ability to resolve application issues and improve system performance.
  • Experience with PeopleTools, App Engine, PeopleCode, or App Designer functionality.
  • Bachelor's degree in relevant IT or data processing field or equivalent work experience.

Responsibilities

  • Provide technical support and troubleshoot issues for enterprise technology applications.
  • Collaborate with cross-functional teams to maintain integrated systems.
  • Participate in testing and deploying technology solutions.
  • Analyze and refine business processes and system requirements.
  • Research and configure new technologies to improve customer experience.
  • Document processes and requirements for accurate system setup.
  • Coordinate communication between users, management, and vendors on project status.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Flexible benefit credit contribution towards health plan costs.
  • Pension options through CalPERS with various tiers based on hire date.
  • Access to reasonable accommodations for disabled applicants.
  • Opportunity for professional development and internal consulting.
Full Job Description
Salary : $109,018.46 - $152,522.53 Annually
Location : Riverside
Job Type: Regular
Job Number: 26-86117-04
Department: Information Technology
Division: ERP Solutions
Opening Date: 06/17/2026
Closing Date: 6/23/2026 11:59 PM Pacific

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
Key Responsibilities:
  • Provide technical support and troubleshoot issues for enterprise technology applications and systems.
  • Collaborate with cross-functional teams to configure, implement, and maintain integrated systems.
  • Participate in testing, deploying, and production support of technology solutions.
  • Conduct system and process analysis to identify and refine business requirements.
  • Engage in research and configuration of new technologies to enhance customer experience.
  • Document business processes and requirements to ensure accurate system configuration and user support.

Required Qualifications:
  • Substantial work experience in the following applications: PeopleSoft Application Development or PeopleSoft Financials
  • Strong analytical skills with the ability to gather and analyze data, reason logically, and draw valid conclusions.
  • Experience in resolving application issues and improving system performance.
  • Experience with PeopleTools, App Engine, PeopleCode or App Designer


jfc:15109951
EXAMPLES OF ESSENTIAL DUTIES
• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.
• Analyze projects; document new organizational processes; generate reports for management on new technology.
• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.
• Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.
• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.
• Implement new and modified processes and systems by performing design, application development, installation and testing.
• Modify software; customize business applications and interfaces.
• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.
• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.
• Maintain, support, and administer software applications.
• Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS
Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Other Requirement: A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

SUPPLEMENTAL INFORMATION
Who May Apply:

This recruitment is open to all applicants.

Application Status

How to confirm your application was received or check on the status of your application, log-in to , click on your name in the upper right corner, and click on "Applications & Status."

Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.

Sign Up for Job Alerts

Go to , click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For Questions Regarding This Recruitment:

Contact Christopher Recinos[email protected] or at 951 - 955 - 9883. Please allow 1 - 3 business days for a response for your inquiry.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:
  1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and

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