Job DescriptionThis role will be responsible for oversight of the Operations issue test planning, timely completion of testing through leadership of aligned resources, execution of validation activities, and review of final test results. In addition to leading Operations issue testing daily activities, this individual will also be responsible for growing and maturing the program to drive consistency and excellence in our approach.
Success in this role will require a keen attention to detail, effective collaboration with a wide range of stakeholders, refined communication skills, professional skepticism, and creative problem-solving abilities. This individual will assess the effectiveness of remediation activities and determine whether identified issues, root causes, and associated risks have been appropriately addressed.
Basic Qualifications- Bachelor's degree, or equivalent work experience
- Typically more than eight years of applicable experience
Preferred Skills and Experience- Experience validating remediation activities associated with audit findings, regulatory matters, operational risk issues, or compliance concerns
- Ability to develop and execute validation testing strategies and evaluate supporting evidence to reach well-supported conclusions
- Experience assessing control design and operating effectiveness through risk-based testing methodologies
- Understanding of issue management lifecycles, root cause analysis, corrective action plans, and sustainability requirements
- Prior management/leadership experience
- Experience preparing clear, concise, and audit-defensible testing documentation, validation reports, and executive summaries
- Prior internal/external audit, consulting, or independent validation experience strongly preferred
- Ability to effectively challenge stakeholders and influence outcomes while maintaining strong working relationships
- Refined communication skills and ability to quickly distill complex detail into concise, actionable insights
- Risk and/or business experience with operational processes, technology solutions, and control environments, including in-depth knowledge of risks and controls
- Prior management/leadership experience
- Project management experience and ability to achieve deadlines in a dynamic environment
- Risk and/or business experience with operational processes, technology solutions, and control environments, including in-depth knowledge of risks and controls
- Experience working in large, matrixed organizations with multiple risk, audit, compliance, and business stakeholders
- Initiative and ownership in process improvement and enhancement of deliverables
- Drive, determination, and resolve to manage competing and evolving priorities
- Banking, financial services, or other highly regulated industry experience
Differentiators / Nice-to-Haves- Experience leveraging artificial intelligence, generative AI, and advanced analytics to enhance issue validation, evidence review, testing efficiency, risk identification, and reporting processes while maintaining regulatory and audit defensibility
- Professional certifications such as CIA, CISA, CRISC, CPA, CAMS, CRCM, or PMP
- Familiarity with Archer or similar GRC systems
Hybrid/flexible scheduleThe role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00
Posting may be closed earlier due to high volume of applicants. 
