Internal Communications Manager

Perplexity

$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in internal, executive, or corporate communications, ideally in a high-growth tech setting.
  • Experience in building communications from the ground up, not just maintaining existing structures.
  • Exceptional writing and editing skills, capable of adapting voice for various formats.
  • Proven experience in change management, successfully delivering complex news while maintaining trust.
  • Demonstrated ability to make quick, sound judgments under pressure with a focus on quality.
  • Comfortable advising and challenging senior executives with confidence.
  • Strong understanding of corporate communications norms and the ability to innovate effectively with them.
  • Proficient with AI tools for enhancing communication processes.

Responsibilities

  • Listen actively to understand company dynamics and identify key communication needs.
  • Plan, execute, and measure all-hands meetings and executive content delivery.
  • Craft internal stories that clarify strategies and decisions for all teams.
  • Establish effective communication norms to cut through information clutter.
  • Manage change communications, delivering messages clearly and candidly.
  • Cultivate and protect company culture through thoughtful messaging as the organization grows.
  • Measure the impact of communications and adjust strategies to support company objectives.
  • Collaborate with teams across the organization to build trust and facilitate transparency.

Benefits

  • Executive exposure from day one in a formative role.
  • Opportunity to shape the internal communications strategy for a fast-paced company.
  • Empowerment to build a critical function from the ground up.
  • A culture that values high velocity and high humility.
Full Job Description
Perplexity is seeking an Internal Communications Manager to build that function from the ground up. You will own how information moves through Perplexity. You will be responsible for what Perplexity employees think, feel, know, and do. This is a 01 role with executive exposure from day one.

If you believe internal comms is a strategic function and want to shape how an n(1) company talks to itself, this role is for you.

Responsibilities
  • Listen and learn across the company. Understand what's happening, how, and why in order to make sound recommendations on what should be amplified or addressed.
  • Run all-hands and executive content. Planning, execution, measurement, and evolution.
  • Internal storytelling. Turn strategy, launches, and hard decisions into messages that bring clarity to every team.
  • Be the signal in noise. Cut through Slack sprawl. Establish the channels, cadences, and norms that keep a fast company informed without drowning it.
  • Own change management. Deliver hard and easy news with equal clarity and candor. Earn trust for the message and the messenger..
  • Protect the culture. Words set the tone. Make sure ours sound like us as we grow.
  • Measure what matters. Perplexity is a high-velocity high-humility organization.
  • Partner across the company. Work with every team, brief executives directly, and earn standing as a truth-teller.


Qualifications
  • 6+ years in internal, executive, or corporate communications, ideally inside a high-growth technology company.
  • A builder, not a maintainer. You've stood a function up, not just kept one running.
  • World-class writing and editing. You can ghostwrite for an executive, draft an all-hands, or defuse a sensitive announcement in any voice or format.
  • Proven change-management instincts. You've delivered complex news to a whole company and kept trust intact.
  • Sharp judgment under pressure. You decide fast, say the hard thing kindly, and hold the line on quality on launch day.
  • Comfort with executives who hold a strong vision. You can advise, challenge, and make recommendations to senior leaders without flinching.
  • Deep familiarity with the rules of corporate comms, and a clear point of view on which ones to break and when.
  • Comfort using AI tools in your workflow, and the ability to say exactly where and how you use them.
  • A passion for the truth well-told

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