Integrator / Chief Operating Officer (Ecommerce / FBA)

X UP Brands

$120K — $180K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of people management experience, focusing on feedback and accountability
  • Fluency in e-commerce frameworks, including Amazon FBA and DTC
  • Proven experience managing global teams across diverse time zones
  • Familiarity with EOS or similar operational systems is preferred
  • Experience in integrating acquisitions or launching business units is advantageous
  • Ability to take ownership and be the accountability layer, rather than just coordination

Responsibilities

  • Lead and hold accountable the entire leadership team
  • Manage weekly leadership meetings and oversee planning processes
  • Proactively resolve operational conflicts and issues that arise
  • Achieve revenue targets by translating strategic goals into executable plans
  • Oversee integration of new brands or acquisitions into existing operations
  • Represent the company in relationships with external vendors and stakeholders
  • Develop the management capabilities of department heads

Benefits

  • Direct partnership with the CEO, allowing complete operational authority
  • Opportunity to work in a high-growth environment with ambitious financial targets
  • Influence on strategic decisions impacting company scalability
  • Flexibility for remote work offered based on performance
  • Competitive compensation package with performance bonuses tied to company success
Full Job Description
The Role

Our Founder & CEO is the company's Visionary - the best product strategist, creative judge, and deal evaluator in the business, and its biggest bottleneck. We're hiring the person who runs the company day-to-day so he doesn't have to: owns the leadership team, owns the problems, owns the follow-through - freeing the CEO to focus on product, growth, and acquisitions.

This is not a role scoped to one brand. This is operating authority across all 8 brands and every department: DTC, Amazon Advertising, Creative, Operations, Product Development, and Finance.

You will work core hours aligned with our global leadership team, primarily overlapping US Eastern Time.
What You'll Own
  • Run the leadership team. Direct accountability for the department heads - hold Rocks, scorecards, and deadlines to the standard, not just track them
  • Run EOS. Own the weekly leadership meeting cadence, Quarterly Rocks planning, and the Issues List (IDS)
  • Solve the problems that currently land on the CEO's desk. Team accountability gaps, cross-department conflicts, vendor and operational fires - resolved before they need to go up
  • Own execution against the company's revenue targets. Translate strategic direction into department-level plans and hold the team to delivering them
  • Own new brand and acquisition integration. When we launch a new brand or close an acquisition, you build the operational plan, set the targets, and hold the team accountable to hitting them from day one - this isn't a side project, it's core to how we scale past 8 brands
  • Represent the company externally where needed - supplier, logistics, and operational vendor relationships
  • Build the management layer underneath you. Several department heads are strong individual operators who need to grow into people managers - that's your job to develop

Requirements
  • 5+ years managing people, not just projects - real experience delivering hard feedback, managing out underperformers, and owning a function end-to-end. This is the single most important bar.
  • E-commerce and Amazon fluency - Amazon FBA operations, DTC/Shopify, TikTok Shop, and marketplace dynamics well enough to hold department heads to a real standard
  • Track record running distributed, global teams - comfortable managing people across time zones, accents, and communication styles
  • EOS or similar operating system experience is a strong plus, not required
  • Experience integrating acquisitions or launching new business units is a strong plus - we're actively acquiring and this role owns that execution
  • Comfortable being the accountability layer, not just a coordinator

Benefits
  • Direct partnership with the Founder & CEO - full operating authority across the company, not a single-brand seat
  • High-growth environment: 8 brands today, more brands and acquisitions actively in the pipeline, on track for $25M in 2026 and $100M over three years
  • Real influence on strategy, not just execution - you help decide how the company scales
  • [International version: Travel to the US included for onboarding and quarterly leadership sessions.] / [US version: Flexibility for remote work after onboarding, based on performance and fit.]
  • Compensation: Competitive base, plus performance bonus tied to company revenue and EOS scorecard results

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