Position at Parts Town
Perks
- Parts Town Pride - check out our virtual tour and culture!
- Quarterly profit-sharing bonus
- Remote Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Integrations Manager is responsible for designing, implementing, and maintaining integrations for e-commerce platforms. This role involves managing clients, vendors, and internal teams to ensure seamless connectivity and data exchange between various systems. The Integration Manager must possess a can-do attitude, enjoy external partnerships, and have strong technical skills, a deep understanding of e-commerce workflows, and excellent communication abilities.
A Typical Day
- Conduct and document discovery of client and stakeholder objectives where use of our technology and IP is central to their customer and growth strategies
- Collaborate with sales, product management, engineering, solution architects, QA, SRE, and support within Parts Town, our clients and partners to create winning experiences
- Be the trusted advisor and owner for customer and partner integrations by proactively identifying and mitigating challenges and risk, keeping stakeholders informed and ensuring smooth deployment and transition to post-implementation support
- Manage multiple client integrations concurrently, ensuring timely delivery and exceeding stakeholder and customer expectations
- Estimate integration phasing, timelines, and costs, keeping stakeholders informed and managing expectations
- Lead documentation, training, and transition for internal and external Customer Success, Customer Support, and Client teams
- Lead retrospectives and continuously learn and grow
To Land This Opportunity
- You have demonstrated experience or possess working knowledge in designing and implementing integrations
- You possess working knowledge of e-commerce platforms, procurement systems, and related technologies
- You are proficient in web services or possess working knowledge of , APIs, XML, and other relevant integration technologies
- You have excellent problem-solving, troubleshooting skills and the ability to work independently and collaboratively in a team environment.
- You have strong communication, analytical (e.g. margin analysis), and interpersonal skills
- You have bias for action and are customer-obsessed
- Bonus points if you have experience with specific e-commerce platforms (e.g., Mirakl, Rithum, Amazon Vendor Central, SAP Ariba, Hybris)
- Bonus point if you have a bachelor's degree in Marketing, Computer Science, Information Technology, or related field.
About Your Future Team
The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style.
