Asbury Automotive Group, Inc

Internet Manager - BMW Sudbury

Asbury Automotive Group, Inc$75K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing an Automotive BDC
  • Proficient in CRM systems and online response handling
  • Strong communication and customer service skills
  • Excellent phone presence and ability to manage high call volumes
  • Familiarity with SEO/SEM and dealership marketing tools
  • Ability to speak multiple languages is a plus

Responsibilities

  • Make and receive a high volume of inbound/outbound calls
  • Respond to inquiries professionally and efficiently
  • Manage online email lead responses within standards
  • Maintain logs of daily activities and tasks
  • Set and confirm customer appointments
  • Utilize prospecting tools and manufacturer resources when required
  • Log customer visits to the dealership

Benefits

  • Weekly pay with paid time off and holidays
  • Paid training and stock awards for eligible team members
  • Comprehensive insurance plans including medical, vision, and dental
  • 401k plan with company matching contributions
  • Up to 12 weeks paid pregnancy and paid parental leave
  • Access to continuous training and digital career development resources
  • Employee discounts, volunteer opportunities, and scholarship awards
Full Job Description
Compensation: $75,000-$100,000 (wage is comprised of base salary and % of department profit to be determined as part of pay plan) The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc. Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales. - Make and receive a high volume of inbound/outbound calls - Respond to phone inquiries in an efficient professional manner - Reply to on-line email leads and requests for sales information within store's standards - Maintain a log of daily activities and completed daily tasks - Set appointments as necessary - Follow up with customers to confirm appointments - Utilize the manufacturer's prospecting and marketing tools if applicable - Maintain a log of customers who visit the dealership - Previous experience setting up/running/managing an Automotive BDC is required - Previous experience with Internet/Web response centers is a plus - Previous CRM experience is a plus - Previous experience with Website/SEO/SEM knowledge is a plus - Great communication and customer service skills is required - Excellent phone presence is required - Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must - Prior sales, call center, or BDC experience required - Ability to speak multiple languages is a plus - Must be at least eighteen years of age - Must be able to pass pre-employment screens (background and drug test) Company Benefits: Pay and Recognition: - Weekly pay - Paid holidays & paid time off - Paid training - Stock Awards (select management and front-line team members eligible) Insurance / Retirement: - Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans - Up to 12 weeks paid pregnancy leave (disability leave) - Paid Parental Leave - Health savings - Flex spending accounts (tax-free) - Short-term and Long-term disability plans - Life Insurance (Whole Life and Term) - 401k with company match - Pet Insurance Learning, Tuition Assistance and Career Development: - Digital career path tool to assist with career development - Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: - Technician Student loan relief resources - Employee assistance program - Employee discounts on parts and service repairs - Scholarship awards - Opportunities to join our community service initiatives, which includes paid volunteer hours - Employee referral program with bonus opportunities INDMANAGER

About Asbury Automotive Group, Inc

Asbury Automotive Group, Inc., headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. Built through a combination of organic growth and a series of strategic acquisitions, Asbury now operates through geographically concentrated, individually branded regions.Asbury Automotive Group is building the foundation today that will change the way we do business tomorrow.

Asbury Automotive Group, Inc. Careers

Join the dynamic team at Asbury Automotive Group, Inc., a trailblazer in the automotive industry, and be part of a professional community that values innovation, leadership, and diversity. As one of the largest automotive retail and service companies in the U.S., we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Asbury Automotive Group, Inc., you will collaborate with a team of passionate, curious, and skilled professionals dedicated to reshaping the future of automotive retail. Our commitment to digital innovation and superior customer service sets us apart in the industry. By joining our team, you help us drive transformative strategies that lead to operational excellence and market leadership. Transform Your Career Embark on a journey of professional growth and continuous learning at Asbury Automotive Group, Inc. We provide a wealth of resources to foster your development, including leadership programs, diversity training, and comprehensive benefits to support both your professional and personal life. Our culture thrives on mentorship and networking, ensuring you have the guidance and connections necessary to succeed. Innovative Work Environment Asbury Automotive Group, Inc. is at the forefront of the automotive industry, integrating advanced technology and innovative practices across all facets of our business. From sales and customer service to management and technical positions, our team is equipped with cutting-edge tools and a growth mindset that encourages innovation and operational excellence. Be Part of a Great Team Our team at Asbury Automotive Group, Inc. is our greatest asset. We are committed to fostering an inclusive environment where every team member can thrive. Diversity and collaboration are at the core of our culture, driving us towards achieving collective and individual successes. Future-Proof Your Career With Asbury Automotive Group, Inc., the path to a fulfilling career is wide open. Our range of positions—from entry-level roles to executive leadership—provides near-limitless opportunities for career advancement. Whether you are looking for an internship, full-time employment, or a leadership role, you will find a position that matches your skills and ambitions. Explore Job Opportunities Discover the exciting career paths available at Asbury Automotive Group, Inc. Our hiring process is designed to identify and nurture talent, ensuring that every employee is well-placed to contribute to our collective goals. Prepare your resume, sharpen your interview skills, and get ready to join a company that values what you bring to the table. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Explore our job listings and find out how you can contribute to our success. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at Asbury Automotive Group, Inc.
Learn more about Asbury Automotive Group, Inc
Size
14,200 employees
Market Cap
$3.7 billion
Industry
Net Income
$254.4 million
Founded
2002
5 Year Trend
+8.5%
Revenue
$7.1 billion
NASDAQ

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