Bachelor's degree in construction management, business, or related field preferred; or equivalent combination of education and professional experience
Minimum of 7 years fire protection inspection & service experience; including 3 years in a leadership role
NICET Level II certification required
Valid driver's license required
OSHA-10 required
Strong working knowledge of NFPA standards and industry practices
Proven ability to manage teams and performance in a fast-paced environment
Responsibilities
Supervise and support Field Technicians and Inspectors with leadership and operational oversight
Coordinate scheduling and assignments for service work and inspections
Ensure timely and budget-aligned completion of all field activities
Track and report financial performance to support business decisions
Establish and monitor performance goals for the team
Identify training and development opportunities to enhance team capabilities
Ensure compliance with NFPA standards and internal safety policies
Benefits
Lead a critical function within a growing Fire Protection Services team
Shape team performance and operational excellence in a high-impact role
Work alongside experienced professionals committed to safety and quality
Contribute to life safety projects protecting people and communities
Full Job Description
Inspection & Service Leader to join our Fire Protection Services Team in Concord, NC. In this role, you will oversee the full scope of service and inspection operations-coordinating field teams, managing performance, and ensuring high-quality delivery across installation, inspection, repair, and maintenance activities.
What You'll Do:
Supervise and support Field Technicians and Inspectors, providing leadership, direction, and day-to-day operational oversight
Coordinate scheduling and assignment of service work, inspections, and small-scale tenant projects
Ensure all field activities are completed on time, within budget, and aligned with customer expectations
Track and report departmental financial performance, supporting operational and business decisions
Establish performance goals, monitor progress, and drive accountability across the team
Partner with leadership to identify training and development opportunities that strengthen team capability
Ensure compliance with NFPA standards, fire codes, and internal safety and operational policies
What You Bring:
Bachelor's degree in construction management, business, or related field preferred; or equivalent combination of education and professional experience
Minimum of 7 years fire protection inspection & service experience, including 3 years in a leadership role
NICET Level II certification required
Valid driver's license required
OSHA-10 required
Strong working knowledge of NFPA 13, 14, 20, and 25 and industry-standard inspection and service practices
Proven ability to manage teams, workflows, and performance in a fast-paced environment
Experience overseeing scope, budget, and scheduling for field operations
Financial awareness with the ability to monitor and report on departmental performance
Clear, confident communicator who can engage effectively across field staff, leadership, and clients
Proficiency in Microsoft Office; strong organizational and problem-solving capabilities
OSHA-30 and backflow certifications preferred
Lead a critical function within a growing Fire Protection Services team delivering essential life safety solutions
Shape team performance, training, and operational excellence in a high-impact leadership role
Work alongside experienced professionals committed to safety, quality, and continuous improvement
Contribute to projects that directly protect people, property, and communities through reliable fire protection systems
Curious about the innovative work our Fire Protection Services team is delivering? Explore our approach to fire and life safety solutions at: chasolutions.com/solutions/fire-protection/.
Salary Range:
$110,000 - $125,000
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.
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About CHA Consulting, Inc.
CHA Consulting, Inc. is a full-service engineering and consulting firm that provides a wide range of services to clients in the public and private sectors. The company offers services in the areas of transportation, water resources, environmental, facilities, and energy. CHA Consulting, Inc. was founded in 1952 and is headquartered in Albany, New York. The company has more than 1,400 employees and operates offices across the United States and Canada.
