5+ years of experience in sales management or leadership roles
Proven track record of achieving sales targets and KPIs
Strong understanding of sales processes and reporting
Excellent communication and motivational skills
Experience in training and onboarding new team members
Ability to create and implement strategic plans
Responsibilities
Manage and motivate the Inside Sales team to achieve KPIs
Collaborate with HR for recruitment and training of new hires
Develop strategic quarterly sprints to enhance team performance
Oversee daily operations and database management
Conduct sales reporting, including weekly and monthly updates
Create long-term strategic plans for the Inside Sales department
Exemplify and promote company core values
Benefits
On-site work environment
Structured work hours from 7:00 am to 4:00 pm
Opportunity to lead and develop a team
Engagement in strategic planning and execution
Access to HR resources for team development
Full Job Description
Inside Sales Team Leader
Location: On-site 225 NY-303 #108, Congers, NY 10920
Hours of work: 7:00 am • 4:00 pm
Reporting relationship: Sales Director
Managing 6-8 Account Manager direct reports
Exempt: Yes
Salary range:$125,000 - $150,000
Purpose of Role: To manage the Company's Inside Sales department, including setting and achieving Sales Targets and KPIs. This is a strategic role that includes motivating and leading the Sales Team and ensuring Sales Reporting is conducted in a timely manner.
Core Responsibilities Outline:
Responsible for the KPIs of the Inside Sales team, including motivation for the team to hit those targets and adjusting where necessary
Targets as shown by the weekly Sales PPT
30 Minute Response Time
Phone Answering Speed
Work in conjunction with HR on the acquisition and training of new team members
Training and onboarding will be your responsibility, HR will be available to assist as a resource
Creation of strategic quarterly sprints, designed to move the sales team forward,
that will be reviewed in the Leadership Weekly Business Review (WBR)
Development and implementation of an effective daily time zone
Database management
Sales Reporting including the weekly Sales PPT & Monthly Sales Reporting
Create strategic plans for the future of the Inside Sales Team when necessary
Exhibit PowerPak Core Values
KPI's:
Overall Sales Order Accuracy
Team ENPS
Phone Answering Speed
Daily:
Provide motivation and resources for your team to hit their KPIs
Work with HR & Management on any team member issues or concerns
Provide training for all sales procedures
Work in conjunction with Operations to resolve any logistical or operational customer issues
Daily leadership and management of Inside Sales Team
