Job Description: The Inside Sales Engineer - Engineered System Specialist (ESS) maintains and develops existing customer relationships through quality service and support of their needs.
Essential Duties and Responsibilities:
Generate comprehensive customer quotes for multiple products that we represent
Prepare detailed submittals per company standard guidelines
Download and print plot drawings, specifications, schedules, and details as it relates to project quotations
Process stock and factory orders for customers and/or Outside Sales Representatives
Answer phone calls, emails, and send requests to customers relating to quotes, order processing and tracking, freight claims, product availability, and field service or warranty issues
Manage/Coordinate project using the project management system
Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes
Maintain knowledge of HVAC fundamentals and product lines, stay informed of new products, and utilize opportunities to further educate self, co-workers, and customers
Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources
Experience and Requirements:
Demonstrate ability to multitask with effective organizational skills, prioritize workload, and strong attention to detail
Bachelor's degree in mechanical / industrial engineering, Physics or Math is preferred. Associate's degree in Pre-Engineering or HVAC or equivalent HVAC experience will also be considered.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Energetic with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment
Perform quality work and meet deadlines without direct supervision
Interact professionally with other employees, customers, and suppliers
Work effectively as a team member
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
Able to follow established sales guidelines and procedures
Must demonstrate MMS Core Values: driven and self-motivated, can-do attitude, team player, customer driven, do what's right and accountable
Benefits: We Offer a Competitive Salary with a robust Benefits Package that includes:
