Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees.
National General is seeking an Experienced Property Adjuster to join our Claims team! This fully remote position offers the opportunity to investigate, evaluate, and resolve complex residential property claims from inception through resolution. In this role, you will review claim details, analyze policy coverage, assess damages using available documentation and estimating software such as Xactimate, communicate effectively with policyholders and vendors, and negotiate fair and accurate claim settlements.Key Responsibilities- Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
- For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
- Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
- Identifies the most complex customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
- Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of the most complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Supervisory Responsibilities- This job does not have supervisory duties.
Sign On BonusYou may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
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SkillsComplex Claims, Customer Service, Homeowners Claims, Large Loss Claims, Negotiation, Property Damage Claims, Xact, XactAnalysis, Xactimate, Xactimate (Estimating Software), Xactimate Estimating
CompensationBase compensation offered for this role is:
Inside Adjuster Cons II: $56,000 - $82,500
Inside Adjuster Sr Cons I: $65,650 - $104,100
Inside Adjuster Sr Cons II: $70,100 - $110,400
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
