Infrastructure Materials Manager

Meta

$110K — $130K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, science, or business; technical education considered with relevant experience.
  • 10+ years of supply chain experience, particularly in fulfillment, procurement, and service operations.
  • Expertise in program management and stakeholder management.
  • Proficient in supply chain tools like SAP, Oracle, Kinaxis, and ERP systems.
  • Strong background in managing complex supplier/vendor relationships including ODM/OEM engagement.
  • Proven ability to lead large-scale, cross-functional programs in diverse environments.
  • Excellent communication skills with the ability to present supply chain status and risks to various stakeholders.

Responsibilities

  • Serve as the main liaison between ODM/OEM and Meta for managing spare material needs.
  • Oversee the complete spare material procurement and fulfillment process, ensuring SLA adherence.
  • Collaborate with internal teams to address their spare material requirements and resolve inventory issues.
  • Handle supply chain exceptions and escalate issues through prioritization and aligned communication with stakeholders.
  • Cultivate and maintain relationships with Suppliers/Vendors and lead strategic business reviews.
  • Provide visibility into supplier lead times and communicate risks related to spare material availability.
  • Develop and implement systems and processes for spares management to enhance operational efficiency.

Benefits

  • Opportunity for professional growth in a fast-paced environment.
  • High visibility role interfacing with leadership and influencing large-scale transformations.
  • Collaboration with multidisciplinary teams and state-of-the-art technology.
  • Engagement in strategic initiatives that shape the future supply chain processes.
  • Capacity to lead and innovate within a dynamic, diverse environment.
Full Job Description
Meta is looking for an experienced Infrastructure Materials Manager to support the services of our physical infrastructure. The team is responsible for logistics support and material fulfillment for various technical teams that operate physical infrastructure. The Infrastructure Materials Manager would manage material ordering & fulfillment, manage material escalation, coordinate execution activities, oversee vendor performance and operations, engage and influence various internal customers and enable automated processes and operational efficiency in a fast-paced and growing business area. This position is for an operations professional who can manage complex programs, coordinate with multiple stakeholders, identify opportunities to improve systems and processes, and lead cross-functional efforts to support evolving customer needs. Lastly, this role has high visibility and will be responsible for driving large-scale transformations and interfacing with leadership.

Responsibilities

Act as the primary liaison between ODM/OEM and Meta, to help manage, monitor, and drive spare material requirements for NPI and MP platforms
• Own & manage end-to-end spare material procurement & fulfillment process ensuring adherence to predefined SLAs
• Actively interact with internal partner teams such as demand planners, quality, Release to Production, sourcing, data center ops, etc., to understand, fulfill their spare material needs and help resolve inventory issues
• Drive resolution for supply chain exceptions/escalations through prioritization, stakeholder alignment, and communications
• Build and manage relationships with Suppliers/Vendors, ODM, and OEM, etc., and drive quarterly/strategic business reviews
• Drive visibility into supplier lead times, commits/decommits, and proactively communicate with internal stakeholders on spare material availability status and risks to data center operations
• Highlight supply risks and implement strategies to mitigate such risks in order to ensure supply continuity
• Lead the development and implementation of spares systems, processes and tools to drive operational and cost efficiency across Meta's multi-tier supply chain
• Collaborate with XFN teams and stakeholders to identify and prioritize initiatives to optimize capabilities and develop and scale operational management practices
• Define and develop materials management focused metrics, OKRs, and KPIs to optimize supply chain execution and support healthy fleet availability

Minimum Qualifications
• Bachelor's degree in engineering, science, or business, or Other technical education, experience and degrees will be considered based on professional experience
• 10+ years of supply chain experience in supply chain fulfillment, procurement, manufacturing, inventory management, and service operations
• Experience in program management, vendor and stakeholder management
• Working experience on supply chain tools such as SAP/Oracle/Kinaxis/BY and ERP systems
• Experience managing complex supplier/vendor relationships, including ODM/OEM engagement, leadership escalations, and strategic business reviews
• Demonstrated track record of leading large-scale, cross-functional programs in a geographically distributed environment and experience working either independently or as part of a team
• Experience in communicating effectively with a broad range of stakeholders, suppliers, and leadership
• Experience communicating supply chain status, risks, and recommendations to stakeholders, suppliers, and leadership through structured reporting and business reviews
• In-depth understanding of supply chain systems and tools, including gap identification, troubleshooting, and providing input for system development

Preferred Qualifications
• Experience dealing with a high degree of ambiguity and driving clarity across the team
• Experience defining processes, frameworks, or priorities in environments with evolving requirements and limited precedent
• Experience in data center, hyperscale infrastructure, or high-tech hardware supply chains
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Track record of driving end-to-end process transformations that delivered measurable cost or efficiency improvements
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience managing supply chains for AI/GPU-intensive hardware platforms with unique spares and service requirements
• Master's degree in Supply Chain Management, Industrial Engineering, Operations, or MBA
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

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