Infrastructure Lead

Yesway

• $100K — $120K *
Fort Worth, TX 76137In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field; equivalent experience accepted.
  • 5+ years of enterprise systems administration experience.
  • 2+ years of leadership, supervisory, or team lead experience.
  • Experience in large, distributed environments.
  • Strong knowledge of enterprise infrastructure, cloud services, virtualization, and cybersecurity best practices.
  • Proven track record of leading teams and managing priorities in fast-paced settings.
  • Excellent communication and analytical skills.

Responsibilities

  • Lead and develop Systems Administration and Desktop Operations teams.
  • Establish team priorities and service standards for operational excellence.
  • Oversee staffing, evaluations, and professional development for team members.
  • Act as the senior escalation point for technical issues and outages.
  • Cultivate a culture of accountability and customer service within the team.
  • Align infrastructure operations with business objectives alongside IT leadership.
  • Manage enterprise infrastructure platforms including server, cloud, and security.

Benefits

  • Medical, Dental, and Vision coverage
  • Company Paid Life and Disability Insurance
  • Health Savings and Flexible Savings Accounts
  • 401K with Company Match
  • Paid Vacation, Sick Time, and Holidays
  • Employee Assistance Program
  • Voluntary Supplemental Insurance options including critical illness and pet care plans.
Full Job Description
Position Responsibilities:

  • Lead, mentor, and develop the Systems Administration and Desktop Operations teams.
  • Establish team priorities, service standards, operational procedures, and performance expectations.
  • Manage staffing, performance evaluations, professional development, and succession planning activities.
  • Serve as the senior escalation point for infrastructure incidents, outages, and complex technical issues.
  • Foster a culture of accountability, customer service, collaboration, and continuous improvement.
  • Partner with IT leadership to align infrastructure operations with business objectives and technology strategy.

  • Manage enterprise server, cloud, virtualization, storage, backup, identity, endpoint management, monitoring, and security platforms.
  • Ensure infrastructure availability, performance, scalability, resiliency, and security.
  • Develop and maintain infrastructure standards, procedures, documentation, and operational controls.
  • Lead infrastructure modernization initiatives, lifecycle management, capacity planning, vulnerability remediation, and system hardening efforts.
  • Support disaster recovery, business continuity, cybersecurity, audit, and compliance programs.
  • Monitor infrastructure health and implement proactive measures to improve service reliability and operational efficiency.
  • Ensure the infrastructure team complies with and follows change management processes and procedures.

  • Lead infrastructure projects from planning through implementation and operational transition.
  • Coordinate technology initiatives with business stakeholders, internal IT teams, and third-party vendors.
  • Manage vendor relationships, service delivery, contract performance, and issue resolution.
  • Support acquisitions, new site deployments, infrastructure integrations, and strategic business initiatives.
  • Assist in evaluating emerging technologies and recommending solutions that align with business needs.

  • Provide technical guidance and support to IT staff and business users.
  • Participate in after-hours maintenance activities, emergency support, and on-call rotations as required.
  • Perform occasional weekend or holiday work to support business operations.
  • Travel up to 10% in support of infrastructure projects, site deployments, and operational initiatives.
  • Perform other duties as assigned.


Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be substituted.
  • Five (5) or more years of enterprise systems administration experience.
  • Two (2) or more years of leadership, supervisory, or team lead experience.
  • Experience supporting large, geographically distributed environments.
  • Strong knowledge of enterprise infrastructure, cloud services, virtualization, backup and recovery, identity management, cybersecurity, and compliance best practices.
  • Demonstrated ability to lead teams, manage priorities, and deliver results in a fast-paced environment.
  • Excellent communication, analytical, problem-solving, organizational, and interpersonal skills.


Preferred Skills and Competencies:

  • Experience supporting retail or multi-site operations.
  • Experience with enterprise networking, storage, endpoint management, monitoring platforms, and security technologies.
  • Experience supporting disaster recovery, business continuity, audit, and compliance programs.
  • Experience managing technology vendors and service providers.
  • Industry certifications related to infrastructure, cloud, virtualization, cybersecurity, or IT service management.


Benefits

  • Medical
  • Dental
  • Vision
  • Company Paid Life Insurance
  • Health Savings Account
  • Flexible Savings Account
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program
  • 401K with Company Match
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • Voluntary Supplemental

    • Life Insurance
    • Disability
    • Critical Illness
    • Hospital Indemnity
    • Accident Coverage
    • Pet Care Plan
    • Legal Insurance


* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Yesway

More Information Technology Jobs

Find similar Infrastructure Lead jobs:

NationwideFort Worth, TX