Infrastructure Engineer

We are looking for a Infrastructure Engineer with a strong customer focus for a AAA title. The Infrastructure Engineer will assist in developing and maintaining studio-wide software infrastructure with a focus on repeatable infrastructure-as-code(IaC) deployments. Workflow, iteration speed and automation are of high priority to our studio, and a successful candidate will have a meaningful impact on the production of the game. In this role, you will work with everyone in the studio providing outstanding infrastructure and support to deliver the best game possible and improve developer quality of life. Responsibilities: - Maintain, improve, and optimize our internal infrastructure leveraging DevOps/IaC methodologies (Puppet/Salt/Terraform etc). - Design, implement, and maintain monitoring, alerting, and centralized logging for studio infrastructure, build farms, and cloud resources (e.g., Prometheus, Grafana, Azure Monitor). - Be the first point of contact for infrastructure deployments or change requests, testing and documenting changes through release. - Managing and supporting cloud infrastructure in Azure/AWS/GCP for internal/outsource end-users. - Manage enterprise networks in a hybrid environment, with deployments in our LA office, Azure, and remote users' home offices. - Assist in triaging and troubleshooting downstream issues related to build delivery, enterprise storage, and managed VPN access to private resources. - Develop, enhance, and debug automation scripts. - Analyze different approaches to solve problems and discuss the tradeoffs between them. - Work collaboratively with all members of the studio. - Write and maintain documentation related to areas of ownership. - Work with the production team and engineering leadership to provide visibility and planning. Requirements & Skills: - Extensive knowledge with DevOps/SecOps/IaC methodologies involving a distributed environment, remote employees, and/or outsourcing. - Hands-on experience with observability tooling (metrics, logging, alerting) and building actionable dashboards. - Worked on at least one AAA game or equivalent complexity. - Solid knowledge of scripting or programming languages. - (Bonus) Familiarity with build systems and build farms. - (Bonus) Experience with agentic software development workflows/pipelines in the scope of IT/Infrastructure management. - (Bonus) Unreal Engine experience. Qualities: - Excellent communication skills visually, verbally and written - Work independently with minimal supervision - Ability to resolve and de-escalate conflicts - Great troubleshooting skills TNM considers a number of factors when determining each role's base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S. The estimated base pay range for this role is: $100,000 - $135,000 TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, flexible PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary based on country of residence and/or part-time or temporary employment status. #LI-remote