Infrastructure Engineer responsible for filling a critical gap in managing and securing AWS-focused infrastructure with legacy VMware migration, emphasizing automation, patch management, and security best practices. This role focuses on infrastructure operations and complements our existing DevOps engineer who manages CI/CD infrastructure for development teams. We offer strong mentorship and learning opportunities for professional growth.
SKILLS required to succeed in the role:- Experience with VMware vSphere environments and infrastructure migrations
- Experience with legacy system modernization and cloud migration projects
- Limited Azure services experience (Entra ID, Azure DevOps, Performance Insights)
- Security certifications (AWS Security, CompTIA Security+, etc.)
- Experience with patch management tools and processes
- Experience with 24/7 production environments and on-call operations
- Cloud-agnostic solution design
Technical Expertise- Infrastructure as Code best practices (Terraform)
- Scripting languages (Python, Bash, PowerShell)
- AWS cloud services and architecture
- Linux/Windows system administration
- Docker containerization
- Kubernetes orchestration
- Active Directory administration
- Git version control
- Networking fundamentals
- Configuration management tools (Ansible, Chef, Puppet)
- Automation and scripting (Python, Bash, PowerShell)
Conceptual Knowledge- Understanding of CI/CD concepts and integration with infrastructure
- Role-Based Access Control (RBAC)
- Event-driven system architecture
- SOC2 compliance frameworks
- Security frameworks and vulnerability management
Core Competencies- Strong written and verbal communication skills
- Systems thinking and problem-solving approach
- Process-oriented mindset over task-based execution
- Ability to work effectively at both high and low levels of abstraction
- **Must be able to commute to Markham office location (Hwy 7 & 404)**
- **Reliable transportation for hybrid schedule compliance**
EDUCATION/EXPERIENCE we want the candidate to arrive with:- Bachelor's degree in computer science/ computer engineering or equivalent work experience
- Requires 4+ years related experience
CORE RESPONSIBILITIES assigned to the role:Infrastructure Management- Design, implement and maintain a patch-management process for AWS infrastructure and legacy VMware vSphere environments
- Monitor system performance and capacity planning across AWS and transitioning infrastructure
- Manage backup and disaster recovery procedures
- Automate routine maintenance tasks and system provisioning
Security & Compliance- Assist in updating security models to move towards least-privilege implementations
- Implement and maintain security monitoring and alerting systems
- Infrastructure security hardening and vulnerability management
- Ensure compliance with industry standards (ISO 27001, PCI DSS, etc.)
Automation & Monitoring- Automate key processes to improve efficiency across AWS infrastructure
- Build monitoring and observability systems using industry-standard tools
Operations & Support- Troubleshoot infrastructure issues and perform root cause analysis
- Participate in incident response and post-mortem reviews
- Support change management processes and approval workflows
- Manage incident escalation procedures and coordinate with team members
Documentation & Collaboration- Maintain system documentation and runbooks (includes creating documentation that does not currently exist)
- Provide technical guidance to development teams
- Collaborate with security teams on threat mitigation
- Work alongside DBA, network engineer, and DevOps engineer to ensure infrastructure reliability and security standards
Key Success Metrics- Reduction in cross-team technical escalations through proactive problem-solving
- Successful delivery of architectural initiatives and technical projects
- Team knowledge sharing and cross-training effectiveness
- System reliability and performance improvements
- Stakeholder satisfaction with technical support and consultation
BEHAVIOURAL attributes:- Eager to learn new things
- Possessing trust and respect in dealings with others
- Willing to work independently
- Willing to work in a team environment as may be needed
REPORT TO: Principal Operations Engineer, IT Operations
SALARY: $80,000 - $110,000 CAD
