Job Description:This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.
Position Summary / Job Description:- The areas of focus for the Firewall Infrastructure role includes design, engineering, and implementation of firewall service requests aligned to the delivery of infrastructure services. As a member of the Network Service Request Fulfillment team, the candidate should possess the ability to analyze and understand a variety of existing, and emerging, business/technical requirements.
- This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.
Key Responsibilities:
- Assist in translating business requirements into technical designs for deployment in compliance with architecture standards and policies to ensure successful implementation into production
- Act as a consultant on network technologies where they are a subject matter expert
- Manage Service Request Fulfillment queue, including successful completion of requests and maintaining data quality standards
- Collaborate and communicate with internal/external stakeholders
- Facilitate and represent requests through Enterprise Change Management processes
- Contribute to the technology strategy for end-to-end engineering solutions and provide feedback to the architecture teams
Responsibilities:- Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
- Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
- Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
- Develops software solutions to address manual and repeatable work or inefficient processes
- Conducts on-site evaluations of third-party products being considered for firm adoption
- Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
- Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
Required Qualifications:- 3-5 years of experience working in Network Services
- Experience with Network Technologies
- Firewall (Fortinet and Checkpoint)
- Add, modify, delete Firewall rules, NAT rules and Object groups
- Leadership: Self-starter, self-directed and shows initiative
- Demonstrates ownership: Is accountable and can hold others accountable (professionally)
- Organized and detail oriented
- Strong technical acumen
- Strong analytical skills
- Understands network-based technologies and protocols; demonstrates competency (or capability to be successful) in the ability to translate business requirements into business solutions and successfully position with customers
- Proven ability to manage short and long-term engagements with multiple project tracks and teams
- Ability to interact with clients at all levels with capacity to manage and set client expectations
- Firm understanding of IT Service Management processes and project management (i.e., ITIL and Agile)
- Ability to manage client escalations and negotiate resolution
Desired Qualifications:- Industry Certifications in Fortinet NSE (1-8), Checkpoint CCTA, CCTE, CCSA, CCSE or equivalent experience
- Industry Certification in Cisco CCNA, CCNP, and CCIE or equivalent experience
- Skills in scripting; Python, Ansible, PowerShell
- Automation Skills - Expect, Rancid, REST/SOAP
- Experience working in an Agile environment
- Experience in Networking-related disciplines within a design, implementation, or operations role
- Relevant Industry certifications in Network Technologies
- Experience of working within Financial services (Insurance, Banking, Investment banking)
- Experience with other network technologies
- Splunk, ECSL, WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA
Skills:- Analytical Thinking
- Application Development
- Automation
- Production Support
- Risk Management
- Adaptability
- Business Acumen
- DevOps Practices
- Solution Delivery Process
- Solution Design
- Other
Shift:1st shift (United States of America)
Hours Per Week: 40
Pay Transparency detailsUS - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)
Pay and benefits information
Pay range
$104,200.00 - $155,300.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
