Job Description
In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams
Required Skill and Experience
• Experience with Splunk development and administration
• Experienced in Installation, Configuration, Migration and Maintenance of Splunk /OTel.
• Hands on experience in creation, modification and deletion of monitoring components.
• Experience in configuration of KPIs and calculating key metrics.
• Experienced in standardizing Splunk, configuration and maintenance across UNIX and Windows platforms.
• Created Reports, Alerts and Dashboards in Splunk
• Extensive knowledge in working with various tools like Github for versioning, Jira for workload management, Service-NOW / for integrations with Splunk for incident and change management.
• Experienced in working on syslog devices and configuration for log onboarding into Splunk
• Experienced in Log onboarding in Splunk for various components across environments.
• Experience with Splunk Search Processing Language (SPL) and data visualization
• Strong programming skills in Python, JavaScript, and HTML/CSS
• Knowledge of AWS cloud-based technologies and infrastructure
• Strong communication and interpersonal skills to collaborate with stakeholders and cross-functional teams.
Preferred Skill and Experience
• Splunk certifications (Splunk Certified Developer, Splunk Certified Admin) are desirable.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Experience with Agile development methodologies
• Excellent problem-solving and analytical skills
• Knowledge of data integration techniques and technologies, such as RESTful APIs, databases, and streaming data.
Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
