Bachelor's degree in computer science, mechanical engineering, or electrical engineering
10+ years of experience with infotainment systems
Extensive experience in Quality Assurance/Control and Quality Improvement
Familiarity with specific technical tools like Vector CANalyzer and Oscilloscope
Ability to communicate complex technical topics to diverse audiences
Responsibilities
Lead the Infotainment Team to boost product quality and customer perception
Collaborate with affiliates to address field concerns
Set and drive team goals aligned with organizational objectives
Oversee team strategy, budget, and resource allocation
Mentor engineers in best practices and continuous development
Manage investigations and support team operations with affiliates
Monitor quality trends and initiate improvement activities
Benefits
Zero-dollar Employee Premiums on Medical, Dental, and Vision for employees and their families
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, including vacation and holidays
A Global Environment that promotes Diversity
Flexible Work Hours
Retirement Savings and Planning Benefits
Full Job Description
Infotainment Manager
Hyundai's North America Quality Center (NAQC) is looking for a Manager for the Infotainment Team of the Investigation Team I Group
The Position:
The Infotainment Manager would oversee the development and enhancement of infotainment systems for Hyundai, Genesis, and Kia vehicles by supporting the Infotainment Team with resolving infotainment-related issues
What You Will Do:
Lead the Infotainment Team to improve overall quality, customer perception, and stabilize new vehicle and durability indices
Work with NA affiliates to review and resolve arising field concerns
Set team-related goals and objectives that align with NAQC's direction. Then, drive execution, engagement, and results to accomplish them.
Manage the team's plan, strategy, and budget allocation/usage
Mentor engineers in best practices and promote continuous on-the-job learning and development
Support HMG on investigations by managing affiliates' support, manpower, and investigation findings
Lead projects related to infotainment quality with pre- and post-product launch, service repair accuracy, and vendor quality
Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand
Publish a weekly work plan and a team-related activity report to keep track and manage the Infotainment Team's KPIs
Prepare and present executive summary to upper management (as assigned)
Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged
Monitor external databases related to safety and product feedback, investigating and reporting when needed
Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis
Write and execute performance and competency evaluations
Report quality issues with accurate testing and duplication conditions for the proper countermeasure development
Plan and manage efforts to enhance the capabilities of team engineers
Travel up to 30% of the time, both domestically and internationally
What You Will Bring to the Role:
Bachelor's degree in computer science, mechanical engineering, or electrical engineering
10+ years of experience working with infotainment systems
Extensive QA/QC/QI experience
Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer
Root cause analysis skills
Proven experience in managing technical investigations
Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems
Ability to explain technical topics to both technical and non-technical stakeholders
Ability to perform additional projects and tasks (as assigned) to support the overall mission, vision, and goals of NAQC
Knowledge of problem-solving methodologies (e.g., Six Sigma, Shainin, etc.)
Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word
Excellent time management, self-management, and organization skills
Exceptional project management skills, with a focus on delivering timely and cost-effective solutions
Strong written, oral, interpersonal, and leadership skills
Attention to detail
Valid Driver's License and a satisfactory driving record
What Hyundai Can Offer You:
Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
Competitive Salaries
Range of Position: $120,000 ~ $160,000/Year
A Global Environment that Fosters Diversity
Retirement Savings and Planning Benefits
Access to Health Savings Accounts and Flexible Spending Accounts
Flexible Work Hours
Other Details:
Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
