Infotainment ManagerHyundai's North America Quality Center (NAQC) is looking for a Manager for the Infotainment Team of the Investigation Team I Group
The Position:The Infotainment Manager would oversee the development and enhancement of infotainment systems for Hyundai, Genesis, and Kia vehicles by supporting the Infotainment Team with resolving infotainment-related issues
What You Will Do:- Lead the Infotainment Team to improve overall quality, customer perception, and stabilize new vehicle and durability indices
- Work with NA affiliates to review and resolve arising field concerns
- Set team-related goals and objectives that align with NAQC's direction. Then, drive execution, engagement, and results to accomplish them.
- Manage the team's plan, strategy, and budget allocation/usage
- Mentor engineers in best practices and promote continuous on-the-job learning and development
- Support HMG on investigations by managing affiliates' support, manpower, and investigation findings
- Lead projects related to infotainment quality with pre- and post-product launch, service repair accuracy, and vendor quality
- Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand
- Publish a weekly work plan and a team-related activity report to keep track and manage the Infotainment Team's KPIs
- Prepare and present executive summary to upper management (as assigned)
- Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged
- Monitor external databases related to safety and product feedback, investigating and reporting when needed
- Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis
- Write and execute performance and competency evaluations
- Report quality issues with accurate testing and duplication conditions for the proper countermeasure development
- Plan and manage efforts to enhance the capabilities of team engineers
- Travel up to 30% of the time, both domestically and internationally
What You Will Bring to the Role:- Bachelor's degree in computer science, mechanical engineering, or electrical engineering
- 10+ years of experience working with infotainment systems
- Extensive QA/QC/QI experience
- Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer
- Root cause analysis skills
- Proven experience in managing technical investigations
- Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems
- Ability to explain technical topics to both technical and non-technical stakeholders
- Ability to perform additional projects and tasks (as assigned) to support the overall mission, vision, and goals of NAQC
- Knowledge of problem-solving methodologies (e.g., Six Sigma, Shainin, etc.)
- Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word
- Excellent time management, self-management, and organization skills
- Exceptional project management skills, with a focus on delivering timely and cost-effective solutions
- Strong written, oral, interpersonal, and leadership skills
- Attention to detail
- Valid Driver's License and a satisfactory driving record
What Hyundai Can Offer You:- Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
- 100% Employer-paid Disability and Life Insurance
- Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
- Competitive Salaries
- Range of Position: $120,000 ~ $160,000/Year
- A Global Environment that Fosters Diversity
- Retirement Savings and Planning Benefits
- Access to Health Savings Accounts and Flexible Spending Accounts
- Flexible Work Hours
Other Details:- Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
