5-7 years of experience in IT systems engineering or administration
Strong expertise in cloud services and infrastructure management
Familiarity with Risk Management Framework (RMF) and ICD-503 compliance
Proficient in diagnosing complex IT issues and providing advanced support
Experience with security controls as per NIST SP 800-53 standards
Knowledge of Microsoft tools for secure endpoint management
Background in identity and access management, particularly with RSA tools
Responsibilities
Provide on-site management of secure server and desktop infrastructure in classified environments
Support development and management of classified cloud services, ensuring high availability
Diagnose and resolve complex infrastructure and network failures
Handle escalated desktop or user issues as part of Tier I troubleshooting
Implement and monitor technical security controls for compliance
Administer secure on-premises servers and synchronize with cloud environments
Deploy secure operating system images and enforce security patches across endpoints
Manage identity and access protocols to ensure secure remote access
Configure continuous auditing systems for compliance verification
Assist in strategic planning for technical management and system changes
Benefits
Comprehensive health and wellness programs
Opportunities for professional development and training
Flexible work arrangements
Supportive team environment
Access to cutting-edge technology and resources
Full Job Description
Responsibilities
Arcfield is seeking experienced an Information Technology (IT) Systems Engineer/Administrator specializing in cloud services, responsible for applying technical/functional solutions to several projects, leveraging capabilities and sharing/seeking knowledge and information across the organization.
As part of a cross-functional team, the position will optimize and secure classified IT infrastructure(s) supporting customers operating within a Sensitive Compartmented Information Facility (SCIF), ensuring maximum availability, security, and performance for critical communication, deployment, and authentication platforms. The engineer delivers Tier II/III advanced engineering support and handles limited Tier I troubleshooting, escalations as needed, while supporting the maintenance of an active Authorization to Operate (ATO) by aligning all systems with Risk Management Framework (RMF) and ICD-503 compliance standards.
Responsibilities Include:
Systems Administration: Provide 100% on-site management of secure server & desktop infrastructure within the classified space.
Cloud Infrastructure and Architecture: Support the development and management of classified Commercial Cloud Services (C2S) infrastructures across several domains, seeking to implement efficiencies and maintain a high availability requirement.
Tier II/III Advanced Support: Diagnose and resolve complex infrastructure, server, and network failures; handle specialized system outages and configuration changes (mostly in a cloud environment.
Tier I Troubleshooting: Handle limited, escalated desktop or user issues.
Security & Compliance Controls: Implement, monitor, and enforce technical security controls mandated by NIST SP 800-53, RMF, and Intelligence Community Directive (ICD) 503.
Hybrid Infrastructure Management: Administer and synchronize secure on-premises servers with classified cloud environments.
Secure Endpoint Deployment: Utilize Microsoft tools to enforce secure baselines, deploy hardened operating system images, and push mandatory security patches to multiple endpoints.
Identity & Access Management: Administer RSA authentication tools to enforce strict Multi-Factor Authentication (MFA) and secure, identity-vetted remote access.
Audit & Log Management: Configure and monitor continuous auditing systems (such as Splunk) to log and review user and system events for compliance verification.
Ensure that user needs are met and enhance customer experience:
Assist with strategic plans for future technical management and configuration.
Assist with design and implement system changes to maintain security and usability posture.\
