Information Technology Specialist

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Air and Marine Operations Center (AMOC) located in Riverside, CA.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

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Join Air and Marine Operations and utilize your skills as a Information System Security Officer, ensuring the confidentiality, integrity, and availability of systems, networks, and data for aviation and maritime law enforcement offices.

This position starts at a salary of $124,085.00 (GS-13, Step 1) to $161,313.00 (GS-13, Step 10).

Typical responsibilities include:

• Consulting with customers to evaluate functional requirements; translating requirements into technical solutions; defining project scope and objectives; and conducting system security analysis to determine and document appropriate security requirements during the design stage of applications.
• Leading and coordinating security activities for information systems, including systems security certification and accreditation, interpretations of security policies, and the design and implementation of security controls and disciplines consistent with DHS policies; assess systems or network vulnerabilities against threats and identify improvements to security plans and policies.
• Developing and maintaining Interconnection Security Agreements (ISA) for interconnections between CBP-owned and non-CBP-owned systems; coordinate with appropriate personnel to obtain required reviews and signatures; and ensure routing to the Certification Agent for approval.
• Overseeing incident responses by ensuring immediate reporting of security-related incidents to the CBP SOC; investigating security incidents as directed; reviewing audit and forensic logs for unusual activity or insider threats; and providing findings to the Chief Information Security Officer with recommendations for remediation.
• Defining the scope and level of detail for security plans and policies; assess new systems design methodologies to improve software quality; leading implementation activities; developing long-range plans for IT security systems; reviewing newly proposed systems, networks, and software designs for potential security risks; and resolving integration issues with the existing infrastructure.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• Bargaining Unit: This position is not covered under the bargaining unit.
• Security Clearance: You may be required to obtain a Secret or higher level clearance for this position.

Qualifications

Basic Requirements: Individuals must have IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Overseeing security compliance of Federal Information Security Management Act (FISMA) systems across the system life cycle, including the planning, analyses, developing, implementing, maintaining, and enhancing information systems security programs, policies, procedures, and tools.
• Conducting systems security certification and accreditation activities; instituting network and systems designs to implement security controls and disciplines in accordance with DHS and CBP policies; and approving change requests concerning the FISMA system boundary.
• Developing and maintaining Interconnection Security Agreements (ISA) for interconnections of CBP-owned systems with non-CBP-owned systems and coordinating reviews, signatures, and routing to the Certification Agent for approval.
• Coordinating and/or collaborating on security incident response activities, to include ensuring immediate reporting of security-related incidents to the CBP Security Operations Center (SOC), investigating incidents as directed, and reporting findings to the Chief Information Security Officer.
• Accessing and handling classified information in support of cybersecurity operations, including monitoring cyber intelligence data, supporting responses to classified data spills on the Homeland Secure Data Network and Classified Local Area Network, and coordinating with agency enterprise security operations centers, as appropriate.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/19/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As