Trustco Bank

Information Technology Manager - Glenville, NY

Trustco Bank$100K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field
  • Extensive knowledge of network hardware and security best practices
  • Exceptional verbal and written communication skills
  • Strong organizational skills to manage multiple priorities
  • Proficiency in Microsoft Office Suite (Excel, Word)
  • Fluency in English; bilingual candidates preferred
  • Access to reliable transportation

Responsibilities

  • Lead and mentor the Planning and Systems staff to foster excellence.
  • Manage the Project Management lifecycle for successful tech initiatives.
  • Oversee vendor approvals and risk assessments to ensure smooth updates.
  • Conduct weekly/monthly security reviews and respond to incidents effectively.
  • Document vital system changes in the IT Department Handbook.

Benefits

  • Full-time position with flexible hours as needed
  • Support for continuous improvement and professional development
  • Opportunity to lead a talented IT team in a pivotal role
Full Job Description
IT Manager

Reports to: Vice President of Planning and Systems

FLSA Status: Exempt | Supervisory Role: Yes

About the Senior Administrator Role

As the Senior Administrator, you are the bridge between visionary business goals and technical execution. Reporting directly to the Vice President of Planning and Systems, you will lead our talented IT team, ensuring our technology is not just functional, but a competitive advantage. You are a master of both people and processes, turning complex organizational needs into streamlined digital realities.

Key Responsibilities

  • The captain: Lead and mentor the Planning and Systems staff, fostering a culture of excellence and continuous improvement.
  • The Project Pilot: Own the Project Management lifecycle, working cross-departmentally to ensure every tech initiative finishes on time and on target.
  • The Gatekeeper: Manage the high-stakes world of vendor approvals, risk assessment, and change control-ensuring every update is a step forward, not a step back.
  • The Security Sentinel: Oversee weekly/monthly information security reviews and lead the charge in responding to security incidents with precision.
  • The Architect of Knowledge: Maintain the "Source of Truth" by documenting vital system and process changes in the IT Department Handbook.


This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required
  • Bachelor's degree in Computer Science, Systems Engineering, or related field
  • Extensive knowledge of network hardware, protocols, and security best practices
  • Exceptional communication skills, both verbal and written
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • Proficiency in Microsoft Office Suite (Excel, Word)
  • Fluent in English; bilingual a plus

  • Access to reliable transportation


Preferred

  • Master's degree in Computer Engineering or related discipline


Schedule

Full-time position; Monday - Friday, 8:30 AM - 5:00 PM, with flexibility for evenings/weekends as needed

Travel: Valid driver's license required for local travel using personal vehicle

Physical Demands:

Primarily sedentary; includes use of standard office equipment.

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