Experience managing and implementing key policies and procedures related to information security
Experience with analysis, design, and development of new security initiatives
Responsibilities
Manage the implementation of processes to protect information systems assets
Provide technical leadership and architectural support for information security
Own and manage configuration and administration of specific security tools
Assist with fraud detection, documentation, and prevention
Support audits and manage findings to resolution
Provide reports on data security effectiveness and recommend new procedures
Benefits
Support for career and professional development
Inclusive culture and community involvement
Global team of lifelong learners
Paid time off (PTO) and wellness benefits
Tuition reimbursement and other surprising benefits
Full Job Description
Information Security Principal Engineer
TTEC is seeking an Information Security Principal Engineer to join our Information Technology team.
What you'll be doing:
Manages the implementation of processes and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.
Provides technical leadership, architectural support, guidance and direction for the protection of information systems assets to other functional units and to all global sites.
Owns and manages the configuration and administration functions for specific security tools.
Assists Fraud & Compliance, Human Capital and Operations with fraud detection, documentation, and prevention, and provides investigative support as needed.
Assists and supports audits (Payment Card Industry, SSAE16, internal and client audits).
Provides reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures and tools. Interviews and makes recommendations for additional staff.
What we're looking for:
Experience managing and implementing key policies and procedures related to information security.
Experience with analysis, design and development of new security initiatives and incorporates security into business initiatives.
Experience in supporting internal and external audits and manages findings to resolution.
What skills you'll need:
BA/BS degree or equivalent experience.
Security certifications, such as CISSP, CISM, CISA
5-7 years of Information Security experience
Knowledge of LAN/WAN systems, networks, and applications
What You Can Expect
Supportive of your career and professional development.
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company value.
Ask us about our paid time off (PTO) and wellness and healthcare benefit
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us
The anticipated range is 118,000-130,000 USD. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels
Our Care organization utilizes an integrated platform of people, process, and technology leveraging more than 30 years of best practices to build customer value. Simply put, our Care team has a legacy of success. The Information Security Principal Engineer is a key part of this team, and will impact our global operation as part of a world class team of professionals.
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About TTEC Holdings, Inc.
TTEC Holdings, Inc. provides customer experience solutions and services in the United States, Latin America, Europe, the Middle East, Africa, the Asia Pacific, Canada, and India. The company operates in three segments: Customer Strategy Services, Customer Technology Services, and Customer Growth Services. It offers various customer experience solutions, including customer engagement, customer retention, customer acquisition, customer fraud detection and prevention, and customer self-service, as well as digital transformation, consulting, and analytics services. The company was founded in 1982 and is headquartered in Englewood, Colorado.
