We are seeking an Information Systems Business Partner to join the IS team at our manufacturing facility in Richmond, VA. This role will rely heavily on world-class analytical capabilities and business acumen coupled with an ability to quickly develop and help implement identified improvement opportunities. We expect this role to have a continuous improvement mindset and to help drive this culture throughout the organization. The position will report to the Global Information Systems Director.
Key Attributes
The ideal candidate will have an expertise in functional business processes, be an excellent problem solver, with strong critical thinking skills. They will work well under pressure and be comfortable with change and complexity in a dynamic environment. They can shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each, and possess people skills needed to develop trust and communication to work well in teams. Candidates should be able to highlight their IMPACT as an IS thought partner throughout their organization(s) and be able to thrive in a fast-paced and result- oriented environment.
Responsibilities
Essential Job Function
- Serve as a Business Partner:
- Improve the operational processes related to the Fourth Shift ERP System, Manufacturing Execution System, Warehouse Management System and Advanced Production Scheduling System.
- Work with functional managers (Quality, Finance, Manufacturing) and guide them on best practices to improve productivity leading to achieving their business goals.
- As part of the wider Information Systems team, proactively interact with business leaders and other team members to improve core business practices.
- Vendor Management: serve as a liaison between internal end users and external support partners.
Core Competencies
- Able to investigate both remotely and in person, diagnose and resolve complex application issues.
- Must be detail-oriented to ensure accuracy and quality of output
- Intellectual curiosity coupled with a strong desire for on-going learning and development
- Strong organizational and time management skills
- Ability to work independently, as part of a team and should be self-motivated.
- Flexible to respond to changing priorities and issues, able to multi-task, work on multiple concurrent projects.
- Comfortable with ambiguity.
- Proactive, strategic thinker who and relishes working with limited direction and oversight.
- Excellent relationship building skills and the ability to work effectively in a team environment working across function and business units
- Confident and self-aware with excellent interpersonal and communication skills, both written and verbal.
- Must be capable of quickly establishing credibility, influencing decision makers, and persuading professionals at all levels
Technical Skills
- ERP/MES Support including how the following interacts: Finance & Costing, Item Master, Purchasing, Production, Sales etc. Advanced Manufacturing – Lot Management, Multi-level Bills of Material (Specifically Infor or Fourth Shift ERP)
- Experience gathering business requirements and formalized design specifications.
- Proficient in project management.
- Experience in basic technical support & data management services.
- Proficient in Excel with an ability to analyze and structure raw data.
- Advanced Excel user including ODBC Data Extracts, Power Pivot, and BI
- Report creation skills using tools such as SSRS, Crystal Reports, PowerBI, PowerApps, etc
Qualifications
Experience, Education, Certification
- Bachelor’s Degree in information systems or Business Administration.
- 5 years working within a global manufacturing organization, in an IS/IT function.
- 5 years of ERP based project management experience (Infor or Fourth Shift preferred)
- Experience in dealing with business users with differing levels of knowledge (executive staff, project sponsors, subject matter experts, end users)
- Experience in delivering training on complex topics.
Compensation / Benefits
Base Salary: 90K - 115K annually, exempt
Vacation, Sick Time and paid holidays
401(k) with company match
Comprehensive health, dental, vision and disability insurance
Paid Parental Leave
