Bachelor's Degree in Business Administration, Sales, Marketing, or relevant field preferred
Proven work experience as an Account Manager, Account Executive, or Key Account Manager
Ability to leverage an active network of contacts to generate new business
Strong communication and presentation skills for engaging stakeholders
Proficient in managing multiple projects with attention to detail
Experience in selling services within the tank cleaning or industrial sectors
Responsibilities
Act as the primary contact for key customer account management
Establish and nurture long-term client relationships
Negotiate contracts to ensure timely and profitable project delivery
Serve as a trusted advisor to stakeholders across operations and procurement
Communicate progress on initiatives to all stakeholders
Identify new business opportunities and enhance current client engagements
Track account performance metrics and prepare account status reports
Collaborate with the sales team to grow opportunities in the territory
Ensure customer needs are met with timely solutions
Assist in addressing and resolving escalated client issues
Benefits
Collaborative work environment with internal support teams
Opportunities for travel to client sites to engage directly with customers
Potential for professional growth within a dynamic industry
Access to a network of established industry contacts
Involvement in strategic development and account management
Full Job Description
Summary
The Industrial Business Development Manager is accountable for creating long-term relationships with our customers.
The successful candidate will bring an existing network of customer relationships within the refining, petrochemical, chemical processing, and industrial services sectors. This individual is expected to leverage those relationships to identify opportunities, secure meetings, and accelerate revenue growth while expanding the Company's presence through new customer acquisition and strategic account development.
This role will team with Path's internal operations, safety, and technical teams to improve the entire customer experience.
Duties and Responsibilities
Serves as the lead point of contact for select customer account management matters
Builds and maintains strong, long-lasting client relationships
Facilitates and supports negotiation of client contracts/agreements to deliver safe, profitable projects on time
Develop a trusted advisor role with key account stakeholders including operations, procurement, and HSE departments
Clearly communicates the progress of monthly/quarterly initiatives to internal and external stakeholders
Develops new business with existing clients and/or identifies areas of improvement to meet sales quotas
Forecasts and tracks key account metrics (ex. Quarterly sales results and annual forecasts)
Prepares reports on account status
Collaborates with sales team to identify and grow opportunities within territory
Ensures timely and successful solutions delivery according to customer needs and objectives
Assists with challenging client requests or issue escalations as needed
Other duties and responsibilities as required.
Required Qualifications
Bachelor's Degree in Business Administration, Sales, Marketing, or relevant field preferred
Proven work experience as an Account Manager, Account Executive, Key Account Manager, or relevant role.
Proven ability to bring an active network of customer contacts capable of producing new business within the first 6 - 12 months.
Demonstrates ability to communicate, present and influence key stakeholders
Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.
Experience selling tank cleaning industry services or industrial sector services
Position Skills and Abilities
Excellent listening, negotiation, and presentation abilities
Willingness to travel to jobsites to meet with clients
Strong understanding of customer and market dynamics and requirements.
Ability to manage multiple deadlines for completion.
Ability to communicate effectively through written and verbal methods to internal and external customers.
Must be computer proficient
Must be detail and customer service oriented.
Understanding of tank cleaning industry/processes
Understanding of energy industry (upstream, midstream, and/or downstream) preferred
