American Public Media

Individual Giving Manager

American Public Media$80K — $82K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • Minimum 3 years in non-profit fundraising or related fields
  • Experience with Salesforce or other CRM systems
  • Fluency in MS Office Suite and SharePoint
  • Ability to build effective professional relationships
  • Experience working with diverse communities
  • Demonstrated success in achieving revenue targets

Responsibilities

  • Manage a portfolio of 600 Leadership Circle members
  • Develop communication and engagement strategies to grow revenue
  • Cultivate donor relationships through various channels
  • Coordinate efforts with Major and Midlevel Giving team
  • Field inquiries from new donors regarding giving and benefits
  • Make timely thank you calls to donors
  • Collaborate with teams for effective donor stewardship and membership drives

Benefits

  • Comprehensive medical plans with HSA and FSA options
  • Paid parental and caregiver leave after one year
  • Three weeks of vacation (pro-rated)
  • Twelve days of sick time (pro-rated)
  • Ten holidays and two floating holidays
  • 403(b) retirement plan
  • Employee Assistance Program
Full Job Description
Position Summary:

As Individual Giving Manager, you will work collaboratively with MPR's Philanthropic Development, Membership, and Content Partners to drive positive member experiences and grow revenue from Leadership Circle households giving $1200-9,999 annually. Success in the role depends on your ability to engage a portfolio of 600 households. Essential activities include constructively responding to Leadership Circle inquiries, effectively incorporating CRM systems into your daily work, and working in partnership with other departments to conduct renewal, communications, and stewardship activities.

We are looking for a candidate with a strong commitment to advancing equity, inclusivity, and diversity in all facets of their work.

Expected Compensation Range: $80,000 - $82,000 per year. The exact salary rate is determined by experience and education related to the role, organizational compensation structure, and internal equity.

Location: Hybrid, St. Paul, MN

Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Application Deadline: Open until filled.

Position Responsibilities

  • Manage a portfolio of 600 Leadership Circle (LC) members giving $1,200-9,999 annually.
  • Develop and implement communication, stewardship, and engagement strategies that grow revenue, meet annual goals, and move donors up the ladder to President's Circle.
  • Cultivate donor relationships in person, over the phone, via email and direct mail.
  • Work closely with Major and Midlevel Giving team members to coordinate strategic efforts and create a seamless experience for new, existing, and prospective LC members.
  • Serve as primary contact for new $1,200-9,999 donors, fielding inquiries related to giving, benefits, events, acknowledgments, etc.
  • Make timely thank you calls to donors at this important giving level.
  • Collaborate with Development Initiatives, Membership, and other teams to recommend donor stewardship that meets LC member needs.
  • Actively contribute to Membership drives and events as a key member of the fundraising team.
  • Serve as a polished, professional representative of the organization in all donor and prospect interactions, adapting attire and presentation appropriately for cultivation visits, stewardship events, and formal donor functions.


Required Education and Experience:

  • Bachelor's degree or equivalent work experience.
  • A minimum of 3 years' experience in non-profit fundraising or related fields: political fundraising, advocacy, direct sales, etc.


Required Skills, Knowledge and Abilities:

  • Experience with and solid understanding of Salesforce or other CRM system.
  • Fluency in MS Office Suite and SharePoint: Word, Excel, PowerPoint, MS Outlook, etc.
  • Demonstrated experience in contacting donors and/or customer service.
  • Proven ability to build effective professional relationships.
  • Ability to work independently and as a collaborative member of the Development and Membership teams across Minnesota Public Radio.
  • Skilled at building and maintaining relationships, including an aptitude for engaging and motivating donors and prospects, while achieving bottom-line results.
  • Enthusiastic and determined fundraiser with a record of meeting / exceeding revenue targets.
  • Experience working with diverse communities.
  • Demonstrated creativity, adaptability, and flexibility to thrive in a dynamic environment.
  • Demonstrated organizational skills, ability to prioritize tasks and work under pressure.
  • Demonstrated success working within cross-functional teams.
  • Integrity to maintain a high degree of confidentiality in an information-rich environment.


Preferred Skills and Experience:

  • Previous experience with media or cultural organization.
  • Strong interest in public media and its case for support.
  • Demonstrated cultural competence and experience with supporting the development of diverse, inclusive and equitable work environments, including a true commitment to and appreciation for this vital work.
  • Persuasive, strategic, and effective communicator; able to convey the mission compellingly.


Reporting To This Position: None

Physical Demands and Working Conditions:

  • Must be able to perform the essential duties of the position with or without reasonable accommodation.
  • Ability to manage some work outside of standard office hours as needed.
  • Physical Demands:

    • Required to move about in an office environment and sit for extended periods of time
    • Required to move about in the community
    • Frequent use of hands for data entry/keystrokes and simple grasping

  • Working Conditions:

    • Moderate noise level


APMG offers a comprehensive benefits package including Medical plans with HSA and FSA options, Dental, Vision, Life and AD&D, Short-Term and Long-Term Disability, Paid Parental Leave and Paid Caregiver Leave after 1 year, Vacation (3 wks./per year, pro-rated, based on hours worked), Sick time (12 days, pro-rated, based on hours worked), Holiday Pay (10 holidays + 2 floating holidays each year), Volunteer Time (8 hours per year), Long-Term Care and Critical Illness insurance options, Employee Assistance Program, 403(b) Retirement Plan, and more.

About American Public Media

American Public Media (APM) is a non-profit media organization that produces and distributes a wide range of programming for radio, podcast, and digital audiences. The organization's portfolio includes some of the most popular and critically acclaimed programs in public media, including Marketplace, The Splendid Table, and The Daily. APM is the largest owner and operator of public radio stations and a premier producer and distributor of public radio programming in the United States. The organization is headquartered in St. Paul, Minnesota.
Learn more about American Public Media
Size
500 employees
Industry
Founded
1967

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