Indegene: Grants Operations Implementation & Strategic Projects Manager (US or Canada)

Position: Grants Operations Implementation & Strategic Projects Manager Location: US or Canada (remote; East Coast preferred) Role Overview: The Grants Operations Implementation & Strategic Projects Manager is responsible for leading high-priority grants management initiatives, operational implementations, and strategic projects across Medical Affairs funding programs. This individual will serve as a key project manager for the transition and optimization of grants management systems, process improvements, governance frameworks, and cross-functional operational initiatives. The role partners closely with Medical Affairs, Grants Operations, Legal, Compliance, Finance, Procurement, IT, and external vendors to ensure successful implementation of new capabilities, scalable processes, and sustainable operational models. This position combines project management, change management, business process optimization, and grants operations expertise to drive operational excellence across the funding lifecycle. Key Responsibilities Grants Operational Implementation • Lead implementation of grants management systems, enhancements, and operational infrastructure. • Serve as project manager for grants platform transitions, including CyberGrants implementation and related workstreams. • Coordinate system testing, user acceptance testing (UAT), issue resolution, and deployment activities. • Develop implementation plans, timelines, milestones, and project governance structures. • Partner with vendors and internal stakeholders to ensure successful delivery of project objectives. • Support development of training materials, SOPs, work instructions, and user guides. Strategic Project Management • Lead cross-functional strategic initiatives impacting Medical Affairs funding operations. • Develop and manage project plans, risk registers, decision logs, and executive-level status reports. • Facilitate alignment between Medical Affairs, Compliance, Legal, Finance, Procurement, IT, and external partners. • Identify dependencies, risks, and mitigation plans across complex projects. • Ensure projects remain on schedule, within scope, and aligned with business objectives Process Design & Operational Excellence • Assess current-state grants processes and identify opportunities for simplification and automation. • Design future-state workflows and governance models. • Implement process improvements that enhance efficiency, transparency, compliance, and user experience. • Develop metrics and KPIs to measure operational effectiveness and project success. • Support continuous improvement initiatives across grants operations. Governance & Compliance • Ensure all initiatives comply with Medical Affairs, Compliance, Legal, and Finance requirements. • Support development and implementation of grants governance frameworks. • Maintain audit-ready project documentation. • Coordinate approval processes, stakeholder reviews, and governance committee activities. • Support inspection readiness and documentation requirements. Change Management & Stakeholder Engagement • Develop stakeholder engagement and communication plans for major initiatives. • Drive adoption of new systems, processes, and operating models. • Lead stakeholder meetings, workshops, and training sessions. • Build strong relationships across functional teams to facilitate project execution. • Provide regular updates to senior leadership regarding project status, risks, and decisions. Reporting & Analytics • Develop project dashboards and implementation metrics. • Track project milestones, adoption measures, system performance, and operational outcomes. • Prepare presentations and executive summaries for leadership review. • Analyze operational data to support decision making and identify improvement opportunities. Qualifications • Bachelor's degree required. • 5+ years of experience in project management, grants operations, business operations, Medical Affairs, healthcare, pharmaceutical, biotechnology, or related fields. • Demonstrated experience managing complex cross-functional projects. • Strong understanding of project management methodologies and change management principles. • Excellent organizational, analytical, and problem-solving skills. • Strong written, verbal, and executive communication skills. • Advanced proficiency with Microsoft Office Suite, including Excel, PowerPoint, SharePoint, and Teams. Preferred • Experience implementing grants management systems, funding platforms, or enterprise software solutions. • Experience with CyberGrants, SteepRock, SAP, Ariba, Smartsheet, Salesforce, or related systems. • Knowledge of medical education grants, research grants, sponsorships, and healthcare compliance requirements. • Experience with business process mapping, workflow design, and operational transformation. • PMP, Lean Six Sigma, or related project management certification. Compensation: $130,000 - $150,000