5+ years in a sales role, ideally as an Account Executive
Proven track record of meeting/exceeding sales KPIs
Experience in phone-based sales with ability to close in one call
Exceptional interpersonal, communication, and negotiation skills
Strong relationship-building skills with high-end clientele
Flexibility for evening, weekend, and holiday work
Proficient in Microsoft Office applications
Responsibilities
Create extraordinary travel experiences for high-net-worth clients
Engage with inbound sales calls to identify customer needs
Conduct outbound follow-up calls to convert leads and handle objections
Provide customized travel recommendations based on preferences
Foster long-term client relationships to enhance loyalty
Explain cruise details, amenities, and pricing effectively
Maintain thorough records of client interactions and manage leads
Benefits
Competitive compensation structure with average potential of $90,000 annually
Annual average commission of $53,000 based on departmental performance
401(k) with company matching
Eligible for Employee Share Purchase Plan (ESPP)
Comprehensive health benefits including medical, dental, and vision
Paid training with hourly pay and guaranteed commission
Generous paid time off including 15 vacation days and 6 paid holidays
Opportunities for free or discounted cruises and various other discounts
Full Job Description
In this role you will:
Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
Make follow-up outbound calls, overcome objections, and close the sale
Provide personalized recommendations based on guests' preferences and interests
Build lasting relationships to drive consumer loyalty
Explain cruise itineraries, onboard amenities, and pricing details
Maintain accurate records of interactions and follow up with leads
Enjoy working from home in a fully virtual environment
Continuously exercise high ethical standards
Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit
To be successful you will need:
Experience as a telephone sales person or similar sales role
5+ years experience as an Account Executive or in a similar sales role
Demonstrated success in meeting and exceeding monetary sales KPI metrics
Strong experience in making sales over the phone
Exceptional communication, negotiation, and interpersonal skills
Ability to build and maintain relationships with high-end clients
Flexibility in your schedule, to include evenings, weekends, and holidays
Discipline to work in a structured environment with schedule adherence standards
Previous sales experience with ability to close on the first call
Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
Must be able to provide:
A distraction-free workspace/environment (at home)
Space for a desktop computer with 2-3 monitors
Stable power source and internet connection:
Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots)
Location: Arizona, USA
What We Offer You:
Highly competitive compensation plan breakdown
Average earning potential of $90,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
Employees are eligible for annual discretionary bonus.
401(k) plan with company match.
Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.
Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
Paid training (hourly pay + guaranteed commission)
Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
Opportunity to take a free and/or discounted cruise.
Highly subsidized gym membership.
Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.
