The RoleYou'll embed directly with nursing executives, hospital operations leaders, finance, and IT to understand how their organizations actually function-not just how they think they function. You'll diagnose operational bottlenecks, align cross-functional stakeholders, drive organizational change, and architect deployments that fundamentally reshape how health systems staff and operate. For our customers, you aren't just implementing software-you are the face of Vitalize and a trusted advisor helping them transform one of the most operationally complex environments in healthcare.
What You'll Do- Own complex, multi-month deployments end to end, managing timelines, milestones, dependencies, and risks across several health systems at once so every go-live lands on time and delivers results
- Become a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign how labor is planned, staffed, and managed across their health systems
- Align executives and cross-functional stakeholders across nursing, operations, IT, finance, HR, PMO, labor relations, and legal, keeping everyone clear on decisions, owners, and next steps through enterprise-wide go-lives
- Design and continuously refine repeatable deployment playbooks for academic medical centers and complex, multi-union health systems
- Develop a predictable launch motion for new system integrations, including greenfield HRIS and payroll builds
- Partner directly with GTM and Customer Success on the internal flows, tools, and processes that drive long-term client success
- Work with Product, Design, and Engineering to build and iterate on new product lines, driving ARR growth through expansion
What You'll Bring- Clear communication: You communicate with clarity and confidence across every audience, from frontline clinicians to C-suite executives. You simplify complex ideas, navigate difficult conversations, and build alignment proactively
- Deployment and project management expertise: You've managed complex, cross-functional deployments from planning through go-live. You anticipate risks, prioritize well, and bring structure to ambiguous, fast-moving environments
- Credibility with clinical teams: You partner with nurses, physicians, and hospital staff as a consultant, not just a project manager. You listen first, learn their workflows, and earn trust by solving problems alongside the people doing the work every day
- Change management experience: You know successful deployments depend on people, not just technology. You spot resistance early, build buy-in across stakeholder groups, and help organizations adopt new ways of working
- A strong sense of ownership: You take initiative without waiting for direction, thrive when things change quickly, and always look for ways to improve processes and move work forward
Benefits- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible PTO
- Unlimited travel budget to visit customer sites
- Twice-yearly company off-sites
- Free meals in the office
- $5,000 relocation bonus for eligible employees
- Desk setup reimbursement
- Commuter benefits
- Monthly gym/wellness stipend
- An awesome office in Jackson Square, steps from the water
