Warehouse or WMS implementation experience required.
Strong understanding of e-commerce fulfillment processes essential.
Proven ability to manage complex projects and cross-functional teams.
Excellent planning, organizational, and time management skills needed.
Strong written and verbal communication skills are a must.
Experience in risk and opportunity management is crucial.
Ability to adapt to dynamic environments and manage multiple priorities.
Responsibilities
Oversee facility design execution, including layouts and workflows.
Manage the entire implementation process to align with project goals.
Engage with internal teams and customers for successful launches.
Serve as a key partner to meet ongoing operational needs.
Build clear Supplier & Customer playbooks for smooth transitions.
Identify risks and opportunities during the implementation process.
Continuously improve methodologies based on feedback and best practices.
Benefits
Opportunity to work on diverse 3PL projects across the US and Canada.
Engagement with both internal teams and external customers.
Focus on continuous improvement and professional development.
Chance to build playbooks that enhance operational efficiency.
Dynamic work environment with opportunities for innovation.
Full Job Description
About
The Implementation Specialist II at Stord is a critical role responsible for the execution and oversight of the launch plans for 3PL warehouse sites. You will lead implementations and launches of new STORD 3PL warehousing and fulfillment projects across the US and Canada. This position involves managing expectations and the overall process of our 3PL warehousing function, ensuring successful execution and continuous improvement.
What You'll Do
Oversee the successful execution of facility design, including layouts, labor planning, pick & pack workflows, and WMS configuration and automation.
Manage the entire implementation process, ensuring all aspects are aligned with project goals and timelines.
Engage with internal teams and new and existing STORD customers to ensure a successful launch and ongoing satisfaction.
Serve as a key partner to ensure ongoing needs are being met according to standards provided.
Build easy-to-understand Supplier & Customer playbooks to ensure a successful handoff between the 3PL and STORD Operations Team.
Identify and mitigate risks and capitalize on opportunities throughout the implementation process.
Continuously improve implementation methodologies and processes based on feedback and industry best practices.
Provide training and support to internal and external stakeholders to ensure seamless operations post-implementation.
What You'll Need
Warehouse or WMS implementation experience.
Strong understanding of e-commerce fulfillment processes.
Ability to manage complex projects, including facilitation of cross-functional planning and execution.
Excellent planning, organizational, and time management skills.
Experience managing various teams and stakeholders.
Strong written and verbal communication skills.
Risk and opportunity mitigation and management experience.
Proven ability to adapt to dynamic environments and manage multiple priorities simultaneously.
Bonus Points
Bachelor's Degree in Business, Supply Chain Management, or a related field.
3-5 years of experience within Supply Chain or Logistics.
Direct experience with WMS or warehouse implementation.
Familiarity with cloud-based platforms and SaaS solutions.
Certification in project management (e.g., PMP, PRINCE2).
Experience working in a startup environment.
About STORD
STORD is a cloud-based warehousing and distribution network that provides modern logistics infrastructure for businesses of all sizes. The company's platform connects a network of warehouses across the United States and provides businesses with real-time visibility, control, and optimization of their inventory and supply chain operations. STORD's mission is to empower businesses with the technology and infrastructure they need to compete in today's fast-paced, global economy.
