Location: Fort Worth, TX (On-site preferred; remote considered for an exceptional candidate)
Reports To: Director of Enterprise Applications & Business Intelligence
Employment Type: Full-Time
What You'll Do:
Own and Advance the IFS System:
- Serve as the primary IFS subject matter expert and trusted advisor to business and IT leadership.
- Own the full IFS Cloud lifecycle, including roadmap development, upgrades, optimization, go-live support, and continuous improvement.
- Lead the planning and execution of the IFS 26R1 upgrade while establishing a consistent and sustainable annual upgrade process.
- Manage the IFS roadmap and backlog through JIRA, prioritizing system enhancements, issue resolution, optimization opportunities, and new capabilities.
- Serve as Solution Architect for IFS initiatives, translating business requirements across Finance, HR, Field Service Management (FSM), and Projects into scalable technical solutions.
Partner With The Business:
- Work closely with Finance, Operations, HR, IT, and business leadership to understand challenges and identify opportunities to improve how IFS supports business operations.
- Evaluate existing workflows, configurations, and business processes to recommend practical system improvements.
- Translate complex technical concepts into clear business recommendations that support operational efficiency and informed decision-making.
- Participate in steering committee meetings, sprint reviews, roadmap planning, and vendor governance activities.
- Build strong relationships across technical and non-technical teams, connecting business needs with technology capabilities.
Strengthen Reporting and Integrations:
- Drive the Power BI reporting strategy for IFS, including dashboard development, reporting enhancements, and opportunities to replace manual reporting processes.
- Partner with data and analytics teams to improve reporting accuracy, visibility, and accessibility.
- Govern and expand Boomi integrations connecting IFS Cloud with other enterprise applications.
- Ensure configurations, integrations, and enhancements support a scalable, reliable, and maintainable system architecture.
Build Internal Expertise:
- Partner with IFS Professional Services and external advisors while ensuring knowledge transfer and long-term internal ownership.
- Identify and resolve root causes of system challenges rather than relying on temporary fixes.
- Mentor and develop a Junior Support Analyst, establishing SOPs, documentation, escalation processes, and technical support capabilities.
- Strengthen internal IFS expertise and reduce long-term reliance on external implementation and advisory partners.
What You Will Bring:
We're looking for an experienced IFS professional who combines deep technical knowledge with strong business acumen and the ability to lead complex enterprise initiatives. You'll bring:
- 7+ years of hands-on IFS ERP experience, including functional knowledge across Finance, HR, Field Service Management (FSM), and Projects.
- Strong experience with IFS Cloud and a solid understanding of its development and deployment lifecycle, including configurations, customizations, integrations, and upgrades.
- Experience leading or supporting IFS version upgrades, including regression testing, change management, cutover planning, and post-go-live support.
- Experience managing ERP roadmaps, backlogs, and enhancements using JIRA, including sprint planning, prioritization, and issue resolution.
- Working experience with Power BI for ERP reporting, dashboard development, and collaboration with data and analytics teams.
- Experience with enterprise integrations and iPaaS platforms; Boomi experience is preferred.
- Experience working with IFS Professional Services or certified implementation partners.
- Strong business and technical communication skills, with the ability to work effectively with executives, functional leaders, technical teams, and external partners.
- The ability to translate business challenges into practical, scalable technology solutions.
- Experience operating in a fast-paced, growth-oriented environment where ownership, accountability, and execution are essential.
Bachelor's degree in Business, Information Systems, or a related field is preferred. Equivalent professional experience will be considered for candidates with significant IFS expertise.
What You'll Get:
At TriplePoint MEP, we believe great work starts with taking care of our people. Our benefits include:
- Medical Insurance Plan with $0 employee-only premium
- Dental Insurance Plan with $0 employee-only premium
- Short-Term Disability Plan with $0 employee-only premium
- Life Insurance Plan with $0 employee-only premium
- Vision Insurance Plan
- 401(k) Retirement Plan with generous company matching
- Health Savings Account with generous company contributions
- Wellness programs
