HVAC Service Business Development Manager
As we continue to grow our Service Division, we are looking for a motivated and relationship-driven Service Sales Manager to help expand our customer base, develop new opportunities, and build lasting partnerships with commercial clients.
What You'll Do
Build & Grow Customer Relationships
- Develop strong relationships with building owners, property managers, facility managers, general contractors, and other key decision-makers
- Generate new business through networking, referrals, prospecting, cold outreach, and existing customer relationships
- Maintain and grow relationships with current customers to identify additional opportunities
- Serve as a trusted resource by understanding each customer's facility needs and recommending practical mechanical solutions
- Represent VMG at industry events, networking functions, and association meetings
Identify & Develop Opportunities
- Identify opportunities for commercial HVAC, plumbing, controls, repairs, replacements, retrofits, upgrades, and other service projects
- Conduct site visits to understand customer needs and evaluate potential project opportunities
- Develop a strong pipeline of qualified opportunities and consistently work toward established sales and revenue goals
- Stay informed on market trends, energy-efficiency initiatives, building technologies, and customer needs
- Identify opportunities to expand VMG's presence within key commercial markets
Develop Customer Solutions
- Partner with Service Operations, Estimating, Project Management, and other internal teams to develop effective project solutions
- Assist with defining project scope, pricing, and customer requirements
- Prepare and present proposals, scopes of work, and customer presentations
- Clearly communicate the value of VMG's solutions and negotiate opportunities through successful close
- Ensure expectations are clearly communicated before transitioning awarded work to the operations team
Manage the Sales Process
- Maintain an organized pipeline and accurately track opportunities, customer activity, and follow-up through CRM systems
- Coordinate customer handoffs to operations while remaining engaged throughout project execution
- Follow up after project completion to maintain client satisfaction and identify future opportunities
- Support strategic business development initiatives focused on market growth, customer retention, and long-term partnerships
- Travel approximately 80% of the time for customer meetings, site visits, business development, networking, and sales team support
- Own and close strategic customer opportunities while supporting team members with complex negotiations and key accounts
- Establish sales priorities, monitor team performance, and hold team members accountable for prospecting, pipeline development, follow-up, and closing activity
- Manage and coach the Service sales team while remaining personally responsible for an individual sales pipeline and revenue goals
What You Bring
- 3+ years of commercial mechanical, HVAC, plumbing, controls, or construction-related sales experience required
- Demonstrated experience managing sales performance while also owning and closing personal sales opportunities
- Strong understanding of commercial building systems and mechanical service projects
- Demonstrated ability to develop new business and build long-term customer relationships
- Strong prospecting, presentation, negotiation, and closing skills
- Excellent communication and interpersonal skills
- Ability to work independently while collaborating effectively with estimating, operations, and project teams
- Strong organizational, follow-up, and time-management skills
- Proficiency with Microsoft Office and CRM platforms
- Valid driver's license and acceptable driving record
Preferred Experience
- Experience selling commercial HVAC service, retrofit projects, building automation/controls, plumbing services, or mechanical construction
- Existing relationships within commercial real estate, property management, healthcare, data centers, higher education, government, or related markets
- Experience partnering with estimators and operations teams to develop scopes, pricing, and customer solutions
What We Offer
- Competitive base salary plus commission opportunities
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Company-provided technology and business development support
- Vehicle allowance or company vehicle based on position and business needs
- Ongoing professional development and career advancement opportunities
- The opportunity to grow your career within a rapidly expanding organization
- A collaborative, entrepreneurial environment where your results make an impact
No sponsorship available.
