Minimum 5 years of hands-on HVAC field experience (6+ preferred)
Deep technical knowledge for simultaneous diagnosis, repair, and coaching
Proficiency with Measure Quick (MQ) inspections and correction processes
Exceptional coaching and strong communication skills
Computer literate, including MS Office and field service tools; ServiceTitan is a plus
EPA Section 608 Certification - Type II or Universal required
Clean driving record for the last two years and valid driver's license
Able to pass background and drug screening upon offer
Responsibilities
Conduct MQ inspections on completed installations, addressing airflow and refrigerant issues immediately
Perform ride-alongs and job site quality checks to assess technician performance
Coach and mentor installers and technicians in real-time for immediate improvement
Analyze trends in callbacks and returns to identify root causes and implement corrective actions
Serve as the technical authority on complex troubleshooting and critical job sites
Collaborate with the Technical Supervisor to track quality KPIs and align training
Assess technician competencies during the hiring and onboarding process
Handle warranty calls and callbacks as necessary, working solo or with the team
Benefits
8 weeks of paid field training to learn The Goettl Way
Opportunity to earn hourly wages, overtime, and commission
Supportive team environment with real-time coaching
Focus on improving industry standards and technician performance
Potential for high earnings with top individuals making between $90K to $125K
Full Job Description
Your standard becomes the bar every tech in the market is measured against.
Compensation: Training rate (hourly) up to eight weeks of paid field training to learn The Goettl Way, then hourly rate, overtime, and a commission plan. Our top individuals in this role make between $90K to $125K
You ll spend your first six weeks in the field with our team, learning how Goettl does it before you take the reins. After that, you own the standard. MQ inspections, ride-alongs, real-time coaching, callback elimination - this is a role for someone who s done the work for years and is ready to make the whole market better.
WHAT YOU LL DO
Conduct MQ inspections on completed installations - correct airflow, refrigerant levels, and workmanship issues on the spot
Perform ride-alongs and job site QC checks to evaluate technician performance against Goettl standards
Coach and mentor installers and technicians in real time - direct feedback, immediate improvement
Analyze callback and return-visit trends; identify root causes and drive corrective action
Serve as the technical authority on complex troubleshooting and high-stakes job sites
Partner with the Technical Supervisor to track quality KPIs and align training with field realities
Assess technician competency as part of the hiring and onboarding process
Run warranty calls and callbacks - solo and alongside the team - as business needs require
WHAT WE RE LOOKING FOR
Minimum 5 years of hands-on HVAC field experience (6+ preferred)
Deep technical knowledge - you can diagnose, repair, and coach simultaneously
Proficiency with Measure Quick (MQ) inspections and field correction procedures
Exceptional coaching and communication skills - field credibility is non-negotiable
Computer literate: MS Office, email, and field service tools; ServiceTitan a plus
EPA Section 608 Certification - Type II or Universal required for HVAC track
Clean driving record for the last two years + valid driver s license
Able to pass background and drug screen upon offer
