EPA Universal Certification is required; a plumbing or oil burner license is a plus.
At least 5 years of experience as a lead HVAC technician or installer.
Strong mechanical knowledge of HVAC systems.
Ability to read and interpret blueprints and technical drawings.
Proven leadership and problem-solving skills.
Familiarity with computers and software like ServiceTitan and OnCall Air CRM.
Responsibilities
Handle support calls from field technicians.
Provide training on installation, troubleshooting, and best practices.
Conduct 1-on-1 coaching and mentoring in the field.
Manage warranty calls on new system installations.
Support HVAC installation operations effectively.
Assist install managers with technical evaluations during ride-alongs.
Onboard new installers and maintain field technician duties as needed.
Benefits
Competitive pay with bonus opportunities.
Employer-paid portion of health, dental, and vision insurance premiums.
Work-life balance with paid time off and a floating PTO day.
401k plan with 4% matching contribution.
Provided company truck and gas card.
Access to new technologies, including an iPhone and iPad.
Paid training for technical and leadership development, both in-house and through travel.
Team-building events to foster camaraderie and engagement.
Opportunities for career advancement within a growing company.
Full Job Description
Are you an experienced HVAC Service Technicianwho takes pride in your work? Do you have field supervisory experience? Are you dedicated to your team and to providing excellent customer service? If you answered yes to these questions then we want to talk to YOU!
We are looking for a Residential HVAC Field Supervisor to join our team!
Applicants must have an EPA Universal Certification and live within 40 miles of Millbury, MA.
Why Choose Landry?
Competitive pay - $45 to $55/hr. (Based on skills & experience), plus bonus potential!
Medical Insurance - We pay a portion for you and your family's insurance premiums for health, dental, vision
Work life balance - We offer PTO and a floating PTO day per year
401k Plan with a 4% match
A company truck and gas card!
New technology, including iPhone, iPad & access to integrated ServiceTitan software
PAID TRAINING - Nexstar, leadership, and technical training in-house & travel
Team Building events (Baseball games, Bowling, breakfasts, etc.)
We are consistently growing and so are the opportunities for advancement
Take pride in working for a company that makes a difference in the community and always does right by the customer
What You'll Do
Handle field tech support calls from your field team
Train on best practices, troubleshooting, and installation guides
Provide 1-1 coaching and mentoring in the field
Run warranty calls on newly installed systems
Provide operations support in the HVAC installation department
Assist install managers in conducting ride-alongs for technical and customer service evaluation
Assist Pre-Install Inspector with converting a "sold job" to a booked installation
Assist in onboarding new installers
Maintain duties as a field technician and installer when high demand occurs
Requirements of our next HVAC Field Supervisor
You have an EPA Universal Certification (required), and an Oil Burner or plumbing license is a plus!
At least 5 years of verifiable field experience as a lead HVAC technician or installer
An understanding of local code and manufacturing instructions
A positive outlook and 'can do' attitude
Excellent multi-tasking skills
Basic computer skills (Email, Microsoft Word, Google sheets & docs, ServiceTitan and OnCall Air CRM)
Strong mechanical knowledge and understanding of HVAC systems
Ability to read and interpret blueprints and technical drawings
Knowledge of electrical systems and wiring in relation to HVAC installations
Strong leadership skills
Excellent problem-solving skills and attention to detail
Valid driver's license with a clean driving record
