HVAC & Electrical Manager

CPI Plumbing, Heating & Cooling

$100K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in residential HVAC and/or Electrical operations
  • Proven success in managing service and installation teams
  • Strong financial acumen with experience in budget management
  • Excellent leadership, communication, and coaching capabilities
  • Experience in recruiting and developing high-performing teams
  • Customer-centric mindset focused on exceptional service delivery
  • Strong knowledge of residential HVAC systems and electrical services

Responsibilities

  • Lead daily operations of HVAC and Electrical departments
  • Coach and mentor service and installation managers and technicians
  • Drive revenue growth while ensuring strong gross profit performance
  • Monitor KPIs such as revenue, customer satisfaction, and productivity
  • Collaborate with various departments to enhance customer experience and scheduling efficiency
  • Recruit, hire, and retain top talent in HVAC and Electrical sectors
  • Ensure compliance with safety standards and regulations
  • Oversee inventory, fleet, and departmental budgets
  • Cultivate a culture of accountability, teamwork, safety, and ongoing improvement

Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Company Vehicle or Vehicle Allowance (if applicable)
  • Ongoing Leadership Development & Technical Training
  • Career Advancement Opportunities
  • Supportive, team-oriented culture focused on growth
Full Job Description
Overview
Lead a High-Performing Team. Drive Growth. Deliver Exceptional Customer Experiences.

 

As we continue to grow, we're looking for an experienced HVAC & Electrical Manager to lead our service and installation teams while driving operational excellence and profitability.

 

If you're an inspiring leader who thrives on developing people, improving performance, and creating an outstanding customer experience, we'd love to talk with you.

HVAC & Electrical Manager - What You'll Do
  • Lead the daily operations of the HVAC and Electrical departments.
  • Coach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.
  • Drive revenue growth while maintaining strong gross profit performance.
  • Monitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.
  • Partner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.
  • Recruit, hire, onboard, and retain top HVAC and Electrical talent.
  • Conduct ride-alongs, performance coaching, and regular team meetings.
  • Ensure all work is completed safely and complies with company standards, local codes, and industry regulations.
  • Oversee inventory, fleet utilization, equipment, and departmental budgets.
  • Foster a culture built on accountability, teamwork, safety, and continuous improvement.
What We're Looking For
  • 5+ years of leadership experience managing residential HVAC and/or Electrical operations.
  • Proven success leading service and installation teams.
  • Strong financial and operational acumen with experience managing budgets and KPIs.
  • Excellent leadership, communication, and coaching skills.
  • Experience recruiting, training, and developing high-performing teams.
  • Customer-first mindset with a passion for delivering exceptional service.
  • Strong understanding of residential HVAC systems, electrical services, and industry best practices.
Compensation & Benefits
  • $100,000–$110,000 annual base salary
  • Performance-based bonus opportunity
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Company Vehicle or Vehicle Allowance (where applicable)
  • Ongoing Leadership Development & Technical Training
  • Career Advancement Opportunities
  • Supportive, team-oriented culture focused on growth

 

If you're ready to lead a growing HVAC and Electrical operation and make a lasting impact on both your team and your community, we'd love to hear from you.

 

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