Proficient in presentation development and delivery
Working knowledge of MS Office Suite, Payroll, ATS, and HRIS systems
Ability to resolve complex personnel situations
Experience with compensation job banding
Background in a call center or customer service environment
Responsibilities
Monitor and support all functions of the HR department
Assist in developing HR strategy aligned with senior leadership
Provide feedback to coach leaders and identify departmental gaps
Establish and maintain recruiting, testing, and interviewing programs
Conduct periodic pay surveys and job evaluations
Train managers on employee coaching and discipline
Maintain and assess employee benefits programs
Ensure legal compliance with HR federal and state requirements
Prepare and recommend HR policies and procedures
Attend educational workshops to maintain professional knowledge
Contribute to team efforts by accomplishing related results
Handle routine administrative duties for benefit programs
Manage workers' compensation program administration
Verify timecards for payroll processing
Respond to unemployment compensation claims
Travel to other locations as needed (10% travel)
Benefits
Professional development opportunities
Participation in educational workshops
Networking opportunities within professional societies
Comprehensive employee benefits programs
Supportive work environment for HR initiatives
Full Job Description
Responsibilities
Monitors and supports all functions of Reliant's Human Resource Department
Assists with creating and developing HR strategy in alignment with the senior leadership
Provides feedback to coach leaders for specific measured results, and identify potential gaps within the department
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed
Handles routine administrative duties with company benefit programs
Notifies broker of applicable insurance elections and changes
Handles administrative functions of workers' compensation program
Assists department in fulfilling HR Departmental training requirements
Verifies all timecards are approved and submits for processing of Payroll
Responds to unemployment compensation claim requests and participates in hearings
Handles employment verification requests
Willing to travel to other locations fur business needs (10% travel)
Other duties as assigned
Requirements
Minimum Five (5) years of progressive HR experience
Strong background in training and HR Manager experience
Experience in implementing new strategic HR programs
Excellent verbal and written communication skills
Excellent presentation development and delivery skills
Working knowledge MS Office Suite, Payroll, ATS and HRIS systems
Ability to resolve and defuse complex personnel situations
Experience with compensation job banding
Worked in a call center or customer service focused environment
