Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
5+ years of progressive HR experience, including employee relations and payroll support
Strong knowledge of federal, state, and local employment laws and regulations
Experience with HRIS platforms (Paylocity preferred)
Demonstrated ability to manage sensitive situations with professionalism and confidentiality
Strong interpersonal, communication, and problem-solving skills
Ability to balance multiple priorities in a fast-paced environment
Responsibilities
Serve as the escalation point for complex employee inquiries
Partner with business units through regular engagement and meetings
Provide guidance on payroll, benefits, and HR policies
Support and resolve employee relations matters
Conduct thorough investigations into complex employee relations issues
Own compliance strategy and audit oversight for regulatory requirements
Lead or support employee engagement programs and recognition campaigns
Benefits
401(k) with profit sharing
Referral bonuses
Medical coverage with multiple plan options
Dental and vision insurance
Health Savings Account (HSA) with employer match
Flexible Spending Account (FSA) options
Short-Term Disability and Voluntary Life Insurance
Long-Term Disability - Employer Provided
Employee Assistance Program (EAP)
Paid Time Off (PTO) plus 6 paid holidays
Tuition assistance
Full Job Description
The HR Manager serves as a strategic and operational partner to leadership, managers, and employees. This role is responsible for delivering comprehensive HR support across employee relations, compliance, performance management, and organizational development. The position balances day-to-day HR operations with the execution of key initiatives that enhance employee experience, ensure regulatory compliance, and support business objectives.
HR Operations & Employee Support
Serve as the escalation point for complex or sensitive employee inquiries that cannot be resolved at the Coordinator or Generalist level - not the first point of contact for routine HR questions
Partner with business units through regular engagement, including facilitating weekly meetings
Provide guidance on payroll, benefits, leave administration, compensation, and HR policies
Support and resolve employee relations matters, including performance and behavioral concerns
Conduct thorough, objective investigations into complex employee relations matters
Maintain in-depth knowledge of employment laws and regulations to mitigate risk and ensure compliance
Provide coaching and counseling to managers on performance management, career development, and disciplinary actions
Foster positive working relationships to improve engagement, productivity, and retention
HR Systems & Process Improvement
Own compliance strategy and audit oversight for I-9, E-Verify, and regulatory requirements - day-to-day compliance tasks (completing I-9s, OIG screenings) are owned by the Coordinator
Partner with the HR Analyst on Paylocity optimization and reporting; does not own system configuration
Identify and sponsor process improvement initiatives; execution is delegated to the Analyst or Generalist as appropriate
Recruitment, Onboarding & Workforce Planning
Own recruiting strategy and sourcing for key or senior roles; operational recruiting tasks (postings, screening, scheduling) for non-senior roles are handled by the Generalist
Set hiring standards, approve offers, and make final recommendations on compensation for new hires
Train managers on applicant tracking systems and onboarding best practices
Partner with leadership on workforce planning, organizational restructuring, and succession planning
Identify and address training and development needs across business units
Responsible for Coach managers and providing guidance on performance management, organizational planning and HR strategies.
Projects & Strategic Initiatives
Lead or support employee engagement programs, events, and recognition campaigns
Support new practice or site onboarding and large-scale organizational transitions
Drive compensation analysis, job description development, and policy development initiatives
Lead HR reporting, audits, and organizational assessments
Requirements
QUALIFICATIONS
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
5+ years of progressive HR experience, including employee relations and payroll support
Strong knowledge of federal, state, and local employment laws and regulations
Experience with HRIS platforms (Paylocity preferred)
Demonstrated ability to manage sensitive situations with professionalism and confidentiality
Strong interpersonal, communication, and problem-solving skills
Ability to balance multiple priorities in a fast-paced environment
CORE COMPETENCIES
Strategic partnership and business acumen
Employee relations and conflict resolution
Compliance and risk management
Process improvement and operational efficiency
Communication and stakeholder management
NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
BENEFITS
At PediaTrust, we invest in your total well-being. Our comprehensive benefits package includes:
Financial & Retirement
401(k) with profit sharing
Referral bonuses
Health Insurance
Medical coverage with multiple plan options
Dental
Vision
Health Accounts
Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
Voluntary Insurance
Short-Term Disability
Voluntary Life Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity
Wellness & Support
Long-Term Disability - Employer Provided
Employee Assistance Program (EAP) - free, confidential support for life's challenges
Employee recognition program, company events
Time Off & Development
Paid Time Off (PTO), plus 6 paid holidays
Tuition assistance
We recognize that every employee's needs are unique - that's why we offer flexible options so you can build the coverage and resources that work best for you and your family.
