Salary: $100,000 - $105,000

Job Summary

As the HR Manager, you will serve as a key business partner, driving employee relations, recruitment, training, and diversity initiatives. This role requires a strong focus on union environments and labor relations, along with the ability to coach leaders and support a multi-site operation. This role is in-person.

Key Responsibilities:
Labor Relations
• Serve as the primary HR liaison for union-represented employees, ensuring consistent interpretation and application of collective bargaining agreements (CBAs) across multiple accounts
• Support grievance processes by conducting thorough investigations in collaboration with unit management and maintaining strong HR documentation
• Partner with Operations leadership to resolve labor issues at the lowest appropriate level while minimizing organizational risk
• Support contract negotiations through preparation, data analysis, and participation as a key HR advisor
• Provide strategic guidance on labor trends, risk mitigation, and workforce planning
• May require some travel between New England account locations
Training & Development
• Conduct management training on key HR topics such as:
Performance management
• Terminations
• Sexual harassment
• Progressive discipline
• Deliver onboarding and new hire orientation programs
• Facilitate HR workshops and training sessions to enhance leadership capability
Recruitment & Talent Strategy
• Support frontline recruitment efforts and improve applicant flow
• Partner with managers to develop and execute recruitment plans
• Represent the organization at job fairs, universities, and community events
• Build strategic partnerships to strengthen employer branding
Workforce Insights & Retention
• Conduct exit interviews and analyze trends
• Develop recommendations to reduce turnover and absenteeism
• Support associate engagement and satisfaction initiatives
• Identify critical workforce needs and implement improvement plans
Operational Partnership
• Participate in operational meetings to increase HR visibility
• Support internal surveys and communicate actionable insights
• Conduct HR assessments and drive continuous improvement initiatives

Preferred Qualifications:
• Bachelor's degree required (Master's preferred)
• 5 years of HR generalist and employee relations experience; experience managing multiple units is a strong plus
• Strong experience in labor relations and union environments
• Background in high customer-facing, service-driven industries (preferred)
• Abiltiy to interpret legal and financial documents
• Ability to analyze data and draw conclusions
• Ability to communicate effectively with diverse stakeholders
• PHR/SPHR certification is a plus

Apply to Chartwells Higher Education today!

Associates at Chartwells Higher Edare offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1575818

Chartwells HE

KRISTINA MCCARTHY

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