Job Type
Full-time
Description
IMPACTYou'll own the day-to-day HR function, from the first email in the inbox to leaves, benefits, workers' comp, and training, serving as the responsive, knowledgeable resource, partnering closely with Executive Team. This is a hands-on role for someone who brings order, compliance, and cost control to everything HR touches.
This is an in-person, office-based role in Central Oregon (Redmond, OR)WHAT YOU'LL DO- Manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) with compliant, accurate, timely processing
- Serve as the first point of contact for HR, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line promptly and professionally
- Administer workers' compensation end to end: claim intake, reporting, carrier coordination, return-to-work planning, and record-keeping
- Handle unemployment claims, including responses, documentation, and hearing participation; administer benefits enrollment, eligibility, vendor coordination, and Employee inquiries
- Support payroll processing and the HRIS; process wage garnishments and employment/income verifications within required timeframes
- Own the Employee Training Program, provide day-to-day HR support to Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding with consistent documentation
ROLE QUALIFICATIONS- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
- Minimum of 5 years of progressive Human Resources Generalist, HR Manager, or HRBP experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
- Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
- Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
- High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
- Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
- Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
- PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus
COMPREHENSIVE WELLNESS PORTFOLIOIn your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.
As such, it is our honor to support you with:
• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development - ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!
Requirements
- Proactive, solution-oriented self-starter who takes initiative and works independently
- Values innovation, efficiency, and streamlined processes
- Excellent written and verbal communication skills in English
- Meticulous attention to detail, with accurate record-keeping and documentation
- Strong project management skills - strategic, organized, and intuitive
- Collaborative team player with excellent interpersonal skills
- Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
- Exercises sound judgment and discretion in handling sensitive matters
- Tech-savvy and comfortable with a variety of software and devices
- Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
- Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
- Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
- Background in senior care, assisted living, skilled nursing, or in-home care
Salary Description
$85,000 - $100,000