Requisition number
204434E
Date posted
09/17/2026
Human Resources Business Partner, HR Services HR Services
Burnaby, BC
The Human Resources Business Partner, HR Services reports to Manager, HR Services, works in a matrixed human resources (HR) team, and is accountable for providing a full range of HR services to operational partners including management staff and line employees for an assigned Agency/Program area(s). The Business Partner is the first point of contact for operational partners within their assigned portfolio, consults on a wide variety of issues including organizational development, recruitment and selection, labour relations (LR) including collective agreement and policy interpretation and staff training and development, works closely with HR Services team and centralized HR partners. The Business Partner is a strategic partner to an operational group, promoting and fostering a consultative and proactive problem solving employee relations/labour relations approach and contributing to the overall strategic design and implementation of work processes that enable client groups to achieve their business outcomes. The Business Partner also participates on leadership teams and in HR special assignments, projects and events that have PHSA and Agency wide application.
The Business Partner provides leadership to others by providing advice and guidance in situations requiring interpretation and judgment. Represents the organization at labour management meetings, negotiates resolutions both locally and provincially to labour relations issues independently and/or in conjunction with centralized HR partners. Works collaboratively with the team to ensure consistent application of relevant policies, collective agreements and terms and conditions of employment. Decisions are made through creative problem solving and independent judgment while keeping the organizational goals of both Agency level and PHSA wide in mind. Contacts involve negotiating and facilitating consensus to guide and lead others in making sound human resource decisions and to bring closure and/or resolution to outstanding issues.
What you'll do - Build effective partnerships within assigned client groups including developing a strong understanding of the client's services, encouraging development of the client's business strategic plan to maximize the potential of available human resources. Promote human resource strategies, corporate initiatives and services to facilitate understanding and cooperation.
- Consult with clients on an ongoing basis to determine evolving human resource requirements. Analyze requirements and develops strategies and options to enable clients to achieve required business objectives in addition to increasing accountability for HR processes within their own groups. Provide coaching and advice to clients on the selection, implementation and management of human resource strategies and evaluates and measures the effectiveness of selected strategies.
- Utilize operational partner feedback to continually improve delivery of services. Support the development of human resource related quality indicators in day-to-day operations such as continuous quality improvement. Model behaviour that is consistent with the strategic direction of the organization.
- Identify needs for specialized HR expertise in areas such as LR, classification and compensation, recruitment, retention, employee wellness and safety and organizational development and brings together clients and human resources partners from their workplace network or centralized HR teams or other corporate supports.
- Promote, educate, coach and support management/supervisory staff in developing expertise in human resource practices. Provide information and advice to clients on change management processes working with HR and other corporate/centralized HR partners to assist them to understand change and make informed decisions. Facilitate effective organizational change, using effective change management processes.
- Utilize/develop targeted communication strategies for unions, employees and other stakeholders to support change initiatives. Support alignment and achievement of the organization's/agency's vision and business strategy through the change initiatives of specific client groups.
- Interpret, coach and advise operational groups regarding collective agreement interpretation, government legislation and organizational policies and procedures and other legal obligations affecting HR issues, including providing direction on issues of ambiguous/conflicting nature and terminations/severance. In collaboration with HR partners, coordinates LR implications of organizational changes with union. Keep management current on industry issues, union/management initiatives, collective agreement changes, legislation and jurisprudence.
- Support the dispute resolution process up to step 3 of the grievance process including investigating issues/grievances, maintaining documentation, engaging in discussions with management and union representatives in an effort to achieve effective resolution and representing the employer at union/management meetings. Encourage the development of positive and proactive union/management relations and collaborates with centralized HR partners and related community of practice groups as required. Provide leadership to management in the development and implementation of essential service plans working in collaboration with HR/LR partners.
- Advise and coach operational partners on recruitment issues including effective internal and external recruitment and selection procedures, encouraging total compensation and fiscally responsible mindset, and the interpretation of the collective agreement obligations. Collaborate with centralized HR partners on specialty recruitment, compensation and retention initiatives as required.
- Participate in HR and operational projects, industry committees and tasks groups through methods such as attending meetings, advocating for the organization's interests, influencing change and assessing trends and changes to human resource practices, communicating relevant information to HR team and identifying processes and interpretations which require change.
- Remain current on human resource trends, issues and best practices through literature review, contact with peers at other organizations and attendance at seminars, workshops and educations programs.
What you bring Qualifications
- A level of education, training and experience equivalent to a Bachelor's degree in Human Resources plus seven (7) to ten (10) years of progressively more senior experience in a unionized setting and in dealing with conflict resolution.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within HR Services contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Working knowledge of standard human resource policies and practices and related employment legislation. Models a commitment to service and being a strategic HR business partner within a complex organization.
- An accomplished communicator and active listener with a demonstrated ability to negotiate and influence within a collaborative framework.
- Demonstrated ability to work as an effective member of a team and to work independently. Demonstrated initiative to analyze and resolve problems quickly and efficiently. Excellent written, verbal and interpersonal skills.
- Demonstrated ability to mentor and engage others to ensure success in the workplace. Demonstrated ability to build strong, positive relationships and effectively work with various stakeholders and colleagues/staff in a consultative manner.
- Ability to communicate ideas and concepts and to prepare correspondence, reports, minutes and summaries. Comprehension of the importance of the balance of confidentiality and disclosure necessary for effective communications and requirements of collective agreements.
- Commitment to the value of continuous learning and an open curiosity for new ideas and innovation. Ability to make formal presentations. Ability to use related equipment including HR information systems, word processing, spreadsheet, database and internet tools.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
Job Type: Regular Full-Time
Salary Range : $90,770 - $130,481. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby BC V5C 6E3
Closing D ate: Applicants accepted until position is filled
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: 204434E
