Fanatics

Human Resources Business Partner

Fanatics$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in HR management or business partnership roles
  • Strong understanding of employment law and HR administration processes
  • Proven ability to build relationships at all levels within an organization
  • Excellent communication skills for report preparation and presentations
  • Experience with data-driven decision making and using metrics to enhance performance
  • Demonstrated capability in leading organizational change initiatives
  • Proficiency in coaching and managing employee performance issues

Responsibilities

  • Partner with leadership to develop people strategies aligned with business objectives
  • Facilitate coaching and counseling sessions for employees at all levels
  • Guide leaders through change using data-driven insights
  • Collaborate on performance management and workforce planning initiatives
  • Address people-related challenges impacting business execution
  • Analyze organizational health and recommend actionable strategies
  • Manage employee relations strategies, ensuring compliance with laws and company policies

Benefits

  • Opportunities for professional development and growth
  • Access to AI and digital tools to enhance work efficiency
  • Supportive work environment fostering innovation and continuous improvement
  • Engagement with a dynamic, fast-paced organization
  • A culture that values leadership, collaboration, and results-oriented practices
Full Job Description
ROLE OVERVIEW

The Human Resources Business Partner enhances people practices to grow next-level player development and support Fanatics Commerce business operations. This role partners with leaders to drive workforce planning, employee relations, talent development, and organizational change in a fast-paced, evolving environment - anchored in influence, trust, data integrity, and risk awareness. The Human Resources Business Partner delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:
  • Partner with assigned client groups to understand business objectives, risks, and priorities, translating them into effective people strategies that align with the "One Fanatics" approach.
  • Clarify decision-making rights and escalation paths for employee relations, policy application, and business-critical people decisions to enable clear, accountable leadership.
  • Lead leaders through change and ambiguity by using data to diagnose issues, evaluate options, and drive durable, organization-wide solutions.

People Leadership:
  • Serve as a recognized key resource and approachable coach for employees and managers, effectively facilitating coaching and counseling conversations at all levels.
  • Act as a role model of excellent people-practice, leadership, coaching, and motivational skills - willing to be hands-on in reinforcing strong HR behaviors across the organization.
  • Support organizational and behavioral change initiatives in fast-paced, evolving environments, guiding leaders with clarity and confidence.

Fan & Customer Impact (Obsessed with Fans)
  • Partner with managers on performance management, compensation reviews, employee development, and workforce planning initiatives that build the high-performing teams behind the fan experience.
  • Proactively identify and address people-related challenges and opportunities that directly impact business execution and the ability to deliver for fans.
  • Develop high-quality solutions, action plans, and metrics aligned to business goals and talent needs, ensuring teams are equipped to serve fans at the highest level.
  • Ensure assigned locations remain compliant with applicable employment laws and company policies, protecting both employees and the integrity of the fan-facing business.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
  • Analyze organizational health using key people metrics - engagement, retention, and performance trends - and provide data-driven recommendations that inform smarter people strategies.
  • Apply in-depth knowledge of employment law to day-to-day coaching, counseling, performance management, and disciplinary actions, developing creative and compliant solutions to complex challenges.
  • Investigate complex employee relations matters and recommend effective, compliant resolutions aligned with company values, bringing fresh thinking to recurring and novel issues alike.
  • Assist with the design, implementation, and administration of HR policies and procedures related to compensation, employment decisions, and employee development to keep pace with a growing, evolving business.

Ownership & Execution (Determined & Relentless Mindset)
  • Own ER strategy and execution for assigned client groups, escalating sensitive and high-risk matters appropriately while driving resolution with a sense of urgency and accountability.
  • Manage a range of tasks and competing priorities simultaneously, demonstrating self-motivation, proactivity, and the ability to go above and beyond in a fast-paced, dynamic environment.
  • Prepare clear and concise reports and deliver formal presentations or training to all levels of the organization, communicating insights and recommendations with confidence and precision.
  • Perform other projects and initiatives as assigned, approaching every challenge with strategic agility and a relentless commitment to execution.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:
  • Apply AI and technology to improve efficiency, quality, and outcomes
  • Use data and digital tools to inform decisions and enhance performance
  • Demonstrate curiosity and adaptability in adopting new technologies and ways of working
  • Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:
  • Proven knowledge of HR administration procedures, EEO and related labor laws, employment law, and job analysis methodologies, with the ability to apply that knowledge in day-to-day HR practice.
  • Demonstrated ability to establish trust and build productive relationships at all levels of the organization, serving as an approachable and credible resource for both employees and managers.
  • Excellent facilitation and oral and written communication skills, with the ability to prepare clear, concise reports and deliver formal presentations or training across all organizational levels.
  • Proven ability to deliver in a fast-paced, dynamic environment, effectively managing a range of tasks and priorities simultaneously while maintaining high-quality outcomes.
  • Strategic agility and self-motivation, with a proactive mindset and a track record of going above and beyond to drive impact.
  • Experience leading organizational and behavioral change initiatives, using data to diagnose issues, evaluate options, and implement durable solutions in evolving environments.
  • Strong coaching and performance management skills, with a demonstrated ability to support managers through complex employee relations matters and disciplinary processes in a compliant and values-aligned manner.

Education:
  • Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of education, training, and work experience.

WORK LOCATION

On-site: Your work location will be onsite in Waxahachie, Texas.

About Fanatics

Fanatics is a leading retailer of licensed sports merchandise. The company was founded in 1995 and has grown to become the largest online retailer of officially licensed sports merchandise in the world. Fanatics offers a wide range of products, including jerseys, hats, and other apparel, as well as collectibles and memorabilia. The company has partnerships with all major sports leagues and teams, as well as with individual athletes. Fanatics is committed to providing a seamless shopping experience for its customers and has invested heavily in technology and logistics to ensure fast and reliable delivery.
Learn more about Fanatics
Size
5,000 employees
Industry
Founded
1995

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