Position SummaryThe HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties.
This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations.
This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities.
This is not a corporate desk-based policy position.
Compensation: $90,000.00 - $96,000.00 depending on experience
Schedule: - Monday - Friday
- 9:00am-5:30pm
Benefits Per Company Plan Details:- Health, Dental & Vision
- 401K Matching Plan
- Life Insurance
- Hospital Confinement Plan
- Pet Insurance
- 3 weeks of PTO
- 2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*
Core ResponsibilitiesRecruiting & Talent Management- Own recruiting for all non-executive roles across three properties
- Build structured hiring systems and reduce time-to-fill
- Recruit and vet management-level candidates
- Develop succession bench for key operational roles
Employee Relations & Risk Management- Lead investigations and corrective action processes
- Distinguish between performance issues, policy violations, and interpersonal friction
- Coach managers to address issues directly and appropriately
- Prevent unnecessary escalation of minor disputes
- Ensure consistent application of policies
Compliance & Documentation- Maintain compliant personnel files
- Oversee wage-hour compliance in California
- Manage workers' compensation administration
- Oversee leave administration (FMLA, CFRA, etc.)
- Ensure termination documentation is defensible
- Update handbook and HR policies as required
Systems & Structure- Install standardized onboarding procedures
- Implement performance documentation systems
- Establish clear escalation thresholds
- Deliver manager training on HR best practices
Scope Clarification- Reports directly to the COO
- Owns day-to-day HR across three properties
- Does not require owner involvement in routine HR matters
- Works in coordination with the Controller regarding payroll data accuracy
Payroll processing and financial oversight remain under the Controller.
Required Experience- 7-10+ years progressive HR leadership experience
- Multi-location hospitality, hotel, or restaurant group experience strongly preferred
- Demonstrated experience handling employee relations matters independently
- Strong working knowledge of California labor law
- Experience managing workers comp and leave administration
- Proven recruiting success at both hourly and management levels
- Experience operating in founder-led or entrepreneurial environments
What We Are Not Looking For- Corporate HR desk-based administrators
- Policy writers without operational experience
- Culture-program designers without recruiting and compliance depth
- Individuals uncomfortable making firm, fact-based decisions
Core Traits- Operationally grounded
- Calm under pressure
- Structured thinker
- Direct communicator
- High documentation discipline
- Understands that HR's role is to protect the company through lawful, fair, and consistent practices
