HRC Investigator I/II, (Grade 20/23)

Salary : $78,929.00 - $126,097.00 Annually
Location : 21 Maryland Ave Rockville MD 20850 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Office of Human Rights
Division: HRC 46 Compliance
Opening Date: 11/13/2026
Closing Date: 11/20/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be, if filled at the Investigator I Level, Grade 20 - $69,601 to $105,255; and if filled at the Investigator II Level, Grade 23 - $78,929 to $125,704, based on the candidate's qualifications and experience.
Investigator I/II

WHO WE ARE LOOKING FOR

The Office of Human Rights is seeking to fill an Investigator I/II position for our team in Rockville, Maryland. When underfilling, all candidates are reviewed for the lower-level position.
We are looking for a highly motivated and experienced Investigator I/II with an extensive background in conducting intake interviews, preparing and processing complaints, investigating allegations, analyzing evidence, and writing recommended decisions regarding alleged violations under worker protection and anti-discrimination laws.
This role requires an individual who is eager to serve our community by promoting fair practices and ensuring compliance with human, civil, social, and equal rights. The ideal candidate is capable of communicating professionally and working effectively with colleagues, the public, parties on either side of a complaint, attorneys involved in investigations, and our partner agencies and organizations. This role is ideal for a qualified candidate who excels at efficiently navigating complex situations, issues, and processes while applying diplomatic skills and knowledge of the applicable laws (particularly Montgomery County Code Chapter 27).

What You'll Be Doing
Investigators work with constituents who believe their rights have been violated in the workplace, or who have experienced discrimination in employment, housing, or public accommodations (services and business transactions offered to the public). Investigators support the mission of the Office of Human Rights to enforce worker protections and anti-discrimination laws within Montgomery County, Maryland, to promote an equitable and inclusive community.
Key responsibilities include:

• Conduct interviews and meetings with parties, counsel, and witnesses
• Assess, accept, or reject reported allegations based on Montgomery County Code Chapter 27 law
• Draft, edit, and finalize narratives about alleged violations
• Inform parties of their legal rights, obligations, and Montgomery County processes
• Investigate alleged violations of Montgomery County Code Chapter 27 law
• Develop strong written discovery communications
• Analyze evidence and write agency decisions based on the documented record
• Monitor and manage assigned caseload(s) through databases and software tools
• Coordinate with partner agencies to assess the effects of proposed laws and regulations
• Prepare case records for administrative review, hearing, or court proceeding
• Review and revise public information materials and communications, including the County website
• Perform other job-related duties as assigned

Knowledge, Skills, and Abilities:
• Considerable knowledge of and skill in applying fact-finding methods, interview techniques, analysis, and resolution of complex problems. This includes skill in reasoning and decision-making.
• Knowledge of the structure, practices, procedures, and standards of businesses or of specific operating practices covered by the laws and regulations being enforced.
• Knowledge of a technical specialty related to the field of assignment may be required (employment or housing).
• Good interpersonal skills to interact effectively with diverse individuals on significant matters.
• Skill in handling complex negotiations with tact, resourcefulness, integrity, and good judgment.
• Skill in verbal communication to establish factual evidence, help mediate or negotiate settlements, and testify in hearings and court.
• Skill in written communication to review and prepare correspondence, case documentation, settlement agreements, and other written materials.
• Skill in using modern office software and specialized databases to monitor, communicate, analyze data, and perform other tasks.
• Skill in working independently, including planning, organizing, and coordinating the work effort.
• Ability and willingness to attend meetings or perform work at locations outside the office, when necessary.
ADDITIONAL INFORMATION

1. Writing Sample: If selected for interview, you will be required to produce a writing sample. Do not include a writing sample in your application. Instructions about submitting a writing sample will be provided when the interview is scheduled.
2. Probation: The individual appointed will be required to serve a probationary period of six (6) months, during which time performance will be carefully evaluated. Continued employment in this role will depend on successful performance during the probationary period.
3. Teleworking: Teleworking is determined by County policy. Teleworking is a privilege, and not a right. Each department has specifications as to when an employee may telework. Telework decisions are dependent on required job functions, composition of the work group, performance of job expectations, and other factors. During the Probationary Period of this job, there is no Telework allowed. After successful completion of the Probationary Period, Telework privileges will be defined by the Department.
4. Background Statement: A background investigation will be conducted into the selected candidate prior to appointment, and it will be a significant factor in the hiring decision.
5. Financial Disclosure Requirement: The selected candidate will be required to complete and submit a Financial Disclosure Statement.
6. Evening and Weekend Hours: This position requires the ability to work some evenings and weekends.
7. Working Offsite Locations: This position requires the ability to attend meetings or perform work at offsite locations.
8. Physical Requirements: This position may require the ability to walk up and down steps when attending meetings or working outside the office. This position requires prolonged sitting, frequent use of a computer and telephone, and the ability to maintain focus and productivity while seated for the majority of the workday.
9. Multilingual Skills: Candidates with multilingual communication skills (verbal and written) in Spanish, Amharic, Arabic, Chinese, or French are strongly preferred.

Minimum Qualifications
If filled at an Investigator I (Grade 20) level:

Experience: Two (2) years of experience in an investigatory capacity related to Human Rights or Social Services.
If filled at an Investigator II (Grade 23) level:

Experience: Three (3) years of experience in an investigatory capacity related to Human Rights or Social Services.

For Both Levels:
Education: Graduation from an accredited college or university with a bachelor's degree.
Equivalency: An equivalent combination of education and experience may be substituted
Preferred Criteria, Interview Preferences
Preferred Criteria:

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent and relevance of training and experience in the following areas:

• Experience with Intake and preparation of complaints alleging violations of human rights laws.
• Experience performing comprehensive investigations to collect and evaluate evidence and witness accounts.
• Experience using databases, software, and technologies to communicate, track, document, and quantify information.

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IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplement