Job OverviewAs a Human Resources Specialist at Penguin Solutions, you will serve as the primary Tier 1 HR point of contact for employees across the US and EMEA. You will manage administrative tasks and provide support across HR functions, including data management, employee lifecycle transactions, leaves administration, compliance, and policy management, escalating complex matters to the appropriate HR partners and Centers of Excellence.
Responsibilities- Responsible for data management within the company's HRIS (SuccessFactors)
- Processes employee lifecycle transactions, including new hires, job and compensation changes, transfers, promotions, and terminations, ensuring accuracy and timeliness for payroll
- Leads the onboarding process for the US and EMEA, including processing I-9s/E-Verify, coordinating right-to-work checks and background checks, and leading New Hire Orientation
- Coordinates offboarding, including exit documentation, final pay inputs, benefits notifications, and system access removal
- Tracking and managing all employee leaves (FMLA, parental leave, short-term disability and long-term disability)
- Partners with Corporate Payroll and Benefits teams to resolve employee concerns or system issues
- Supports internal employee relations investigations and helps ensure appropriate response and follow through for resolution
- Serves as the first point of contact for day-to-day employee inquiries across the US and EMEA, resolving Tier 1 questions and escalating complex matters to HR Business Partners, Centers of Excellence, or Legal as appropriate
- Manages HR case tracking and response times, and maintains employee-facing FAQs, knowledge articles, and process guides
- Supports HR compliance, including required federal, state, and local postings and notices, EEO-1 and affirmative action data, and regular HRIS data audits
- Maintains personnel files and employee data in compliance with local data privacy and retention rules
- Documents HR processes and identifies opportunities to simplify, standardize, and automate Tier 1 support
- Works on projects and other tasks as needed
- This role may require additional duties and/or assignments as designated by management.
Qualifications- Bachelor's degree in Human Resources Management, Business Administration, or related field; or equivalent education and experience
- Proficient in MS Office Suite (Word, PowerPoint, Excel)
- 2+ years of experience working in Human Resources
- Experience supporting employees in multiple countries, preferably across the US and EMEA
- Ability to develop and manage interpersonal relationships at all levels of the company
- High level of customer service skills, organizational and time management skills
- Excellent communication skills, both written and verbal
- Commitment to apply discretion and maintain a high level of confidentiality when handling sensitive information
- Flexible; willing & able to wear multiple hats
- Ability to work independently, prioritize competing requests, and use sound judgment on when to escalate
- Strong attention to detail and commitment to data accuracy
LocationThis is a hybrid role in Newark, California.
Compensation & BenefitsThe base pay range that the Company reasonably expects to pay for this position in the United States is $78,000 - $98,000; the pay ultimately offered may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan.
Inclusion & Belonging StatementWe are committed to creating an inclusive environment that embraces differences and fosters belonging for all.
