Bachelor's degree in HR, Business Administration, or equivalent experience.
3-5 years in HR Operations or process improvement.
Strong foundation in core HR domains (recruiting, onboarding, employee relations, etc.).
Proven experience with Workday HCM (configuration and troubleshooting).
Solid data skills, including advanced Excel functions and experience with reporting tools.
Ability to map and optimize end-to-end processes.
Excellent analytical and problem-solving skills.
Strong communication and stakeholder management abilities.
Responsibilities
Serve as a subject-matter expert on Workday and related modules; configure and support enhancements.
Troubleshoot system issues and partner with teams to resolve problems.
Support Workday releases and system implementations.
Analyze HR processes to identify inefficiencies and improvement opportunities.
Design and implement standardized process improvements aligned with HR best practices.
Collaborate with HR and business leaders to gather requirements and drive change management.
Develop training materials and deliver support to HR team members and end users.
Benefits
Comprehensive health and wellness programs.
Professional development opportunities.
Flexible work arrangements.
Collaborative and inclusive work environment.
Employee assistance programs.
Full Job Description
Key Responsibilities
Serve as a subject-matter expert on Workday, HCM (Core HCM, Talent, Absence, Benefits, and related modules); configure, test, and support process enhancements, business process frameworks, and integrations within Workday.
Assist with configuring, testing, validating, and maintaining Workday business processes and system functionality.
Troubleshoot system issues, research root causes, and partner with internal teams or vendors to resolve problems.
Support Workday releases, enhancements, testing activities, and system implementations.
Assist with user security, data audits, and system access management.
Analyze existing HR Processes (e.g., recruitment, onboarding, employee lifecycle, performance management, benefits administration, leave management, and offboarding) to identify inefficiencies, bottlenecks, and opportunities for improvement.
Design, document, and implement standardized, scalable process improvements and procedures that align with HR best practices and organizational goals.
Collaborate with HR Business Partners, Centers of Excellence, Technology, and business leaders to gather requirements, maps, current/future-state processes and drive change management.
Develop and maintain process documentation, training materials, and knowledge bases; deliver training and support HR team members and end users on optimized processes and Workday functionality.
Monitor process performance through KPIs and SLAs; recommend and implement data-driven adjustments
Coordinate system upgrades, feature releases, testing activities, and change management efforts.
Ensuring processes and data handling comply with internal policies, employment regulations, compliance and data privacy requirements.
Lead or participate in cross-functional process improvement projects
Other duties or projects assigned or based on needs of the organization
Required Qualifications:
Bachelor's degree in human resources, Business Administration, or other equivalent experience).
3-5 years of progressive experience in HR Operations, HR process improvement, or
Strong HR Generalist foundation with hands on knowledge of core HR domains (recruiting/talent/ acquisition, onboarding, employee relations, performance management, benefits, compensation, fundamentals, and compliance).
Proven experience with Workday HCM (configuration, business process design, reporting and troubleshooting preferred).
Solid data skills; proficiency in data extraction, analysis, and visualization (Excel advanced functions/pivot tables required; experience with Workday Report Writer, Prism, or similar tools; highly desirable)
Demonstrated ability to map, document, and optimize end-to-end processes.
Excellent analytical problem solving and critical thinking skills.
Strong communication and stakeholder management abilities; capable of translating technical/process concepts for non-technical audiences.
Experience with change management and training delivery
Preferred Qualifications
Workday certifications (e.g., HCM Core, Business process, Reporting).
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.
About Texas Capital Bank
Texas Capital Bank is a commercial bank that provides a range of financial services to businesses and individuals. The bank was founded in 1998 and is headquartered in Dallas, Texas. Texas Capital Bank has over 1,500 employees and operates branches in several states, including Texas, California, and New York. The bank offers a variety of services, including commercial lending, treasury management, and wealth management.
