POSITION SUMMARYThe Human Resources Manager, SyQwest is the onsite HR leader for the Cranston, Rhode Island site. This working manager role partners closely with site leadership and AMS HR to build trust, strengthen leadership capability, support cultural integration, and deliver reliable day-to-day HR support. The role is responsible for employee relations, compliance, engagement, talent and workforce planning, HR operations, leadership coaching, and execution of CTS people processes in a hands-on manufacturing environment.
KEY RESPONSIBILITIES- Serve as the onsite HR leader and trusted advisor to SyQwest site leadership, partnering with operations, functional leaders, and AMS HR to align people priorities with site stabilization, business performance, and CTS integration objectives.
- Establish a visible and consistent HR presence, with strong follow-through on employee and leadership issues.
- Coach leaders on communication, accountability, performance expectations, employee engagement, and CTS leadership standards.
- Lead site-level culture and engagement efforts, including listening mechanisms, action planning, communication routines, and visible leadership follow-up.
- Provide front-line employee relations support, including investigations, conflict resolution, performance concerns, attendance issues, policy interpretation, corrective action, documentation, and appropriate escalation.
- Reinforce CTS standards of conduct, ensuring expectations are communicated, documented, and applied consistently.
- Partner with Legal, Corporate HR, Total Rewards, Safety, and AMS HR on sensitive employee matters, compliance, compensation, leave administration, workers' compensation, and risk mitigation.
- Support workforce planning, recruitment planning, talent review, succession planning, retention planning, onboarding, assimilation, development planning, and performance management.
- Ensure timely and accurate execution of core HR processes, including employee changes, HRIS transactions, timekeeping support, payroll validation, benefits inquiries, surveys, recognition programs, and employee communications.
- Lead annual site compensation planning activities with support from Corporate HR, including data review, leader guidance, calibration support, and completion of required actions.
- Provide direction and coordination for shared HR Administrator support while remaining hands-on in daily employee support, floor presence, practical problem-solving, and HR process reliability.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES- Strong knowledge of employee relations, investigations, performance management, employment law, policy interpretation, compensation, benefits, leave administration, workers' compensation, payroll validation, timekeeping, and HR systems.
- Ability to build credibility with employees and leaders through sound judgment, discretion, confidentiality, consistency, and follow-through.
- Demonstrated ability to influence without direct authority and coach leaders through complex people, culture, performance, and change-management matters.
- Hands-on, operational mindset with the ability to balance strategic HR partnership and detailed administrative execution in a manufacturing site environment.
- Strong documentation discipline, attention to HR data integrity, and ability to manage sensitive matters with fairness and appropriate escalation.
- Experience supporting culture integration, engagement, communication routines, leadership cadence, talent review, succession planning, retention planning, and workforce planning.
- Proficiency with Microsoft Outlook, Teams, and Microsoft 365 tools; ability to use technology to improve HR communications, analytics, process efficiency, and employee support.
REQUIRED QUALIFICATIONS- Bachelor's degree in Human Resources, Business, or a related field required; equivalent experience may be considered where appropriate.
- Minimum of 6-8 years of progressive HR experience required, including employee relations and HR business partner support in a manufacturing, operations, engineering, defense, aerospace, industrial, or similarly complex environment.
- Experience advising leaders, influencing without direct authority, and establishing credibility in a hands-on site environment required.
- Experience with HRIS data, employee lifecycle transactions, payroll validation, timekeeping, leave administration, workers' compensation coordination, and policy interpretation required.
- Experience supporting cultural integration, change management, employee engagement, leadership coaching, talent review, succession planning, and retention planning preferred.
- SuccessFactors and Dayforce, or similar absence management system experience, preferred.
- Proficiency with Microsoft Outlook, Teams, and Microsoft 365 tools required; experience using Copilot or other AI-enabled tools preferred.
- Limited travel required, as needed for CTS meetings, training, or site integration activities.
JOIN USAt CTS, one of the ways we recognize the value of our employees is through our comprehensive benefits program. Highlights of our benefits program for full-time employees include:
- Health Benefits
- 401K
- Paid Time Off
- Holiday Pay
- Employee Assistance Program
- Paid Parental Leave
- Pet Insurance
- Tuition Reimbursement
Ready to shape the future? Apply now to join a world leader in sensing and connectivity.
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