HR Director and Business Partner

Coram AI

$150K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of comprehensive HR experience across multiple functions
  • Experience in a growing organization with 200-500 employees
  • Proven ability to manage and develop a small HR team
  • Strong background in HR operations including employee relations and compensation
  • Experience in performance management and HR compliance across various states
  • Familiarity with modern HR technology and automation tools

Responsibilities

  • Own and enhance day-to-day HR operations to streamline processes
  • Build and lead a small, distributed HR team across time zones
  • Evaluate and optimize HR systems and policies as the organization grows
  • Oversee various HR operations like payroll, onboarding, and offboarding
  • Refine performance management and employee feedback processes
  • Partner with leadership on compensation and organizational changes
  • Manage HR compliance and ensure adherence to local and federal regulations

Benefits

  • 100% employer-paid medical, dental, vision, and life insurance
  • Flexible paid time off and 10 paid holidays
  • 401(k) with Traditional and Roth options
  • Equity in a rapidly growing company
  • Access to the latest Apple technology and modern tools
  • Opportunity to shape HR operations in a scaling global company
  • Collaborative environment with a mission-driven team focused on impactful solutions
Full Job Description
We're looking for an experienced, hands-on HR Director and Business Partner to own and scale our HR operations as Coram continues to grow across the U.S., UK, and India.

This is a broad HR leadership role for someone who has experience across the full employee lifecycle, not just one specialized area of HR. You'll inherit many of our existing HR operations and programs, quickly learn what we have in place, and take ownership of refining and scaling them as the company grows.

You'll oversee areas including payroll, compliance, employee relations, performance management, compensation adjustments, policies, benefits, and broader people operations. You'll also manage a small, distributed HR team and partner closely with leadership across the organization.

This role is based in our Sunnyvale, California office five days per week. Because Coram has employees across the U.S., UK, and India, flexibility across time zones will occasionally be required.

What You'll Do
  • Own and continuously improve day-to-day HR operations across Coram, building scalable processes without introducing unnecessary bureaucracy
  • Manage, develop, and build a small HR team of approximately 2-3 people, potentially distributed across multiple countries and time zones
  • Learn Coram's existing HR infrastructure, systems, policies, and programs and identify opportunities to strengthen and scale them
  • Oversee payroll, benefits, employee administration, onboarding, offboarding, and other core HR operations
  • Own and refine performance management, including performance cycles, employee feedback, manager enablement, and performance improvement
  • Partner with leadership on compensation, promotions, leveling, organizational changes, and other employee matters
  • Advise managers on complex employee relations issues and lead internal investigations, ensuring fair, consistent, and well-documented resolutions
  • Own HR compliance across Coram, monitoring federal, state, and local employment requirements and ensuring policies and practices evolve as the company grows
  • Maintain and continuously update employee handbooks, HR policies, and SOPs across the states and countries where Coram operates
  • Oversee key HR compliance audits and reporting, including payroll, I-9s, benefits, workplace safety, EEO-1, OSHA, and ACA requirements
  • Partner closely with Finance, Recruiting, and company leadership on headcount planning and broader people initiatives
  • Evaluate and optimize our HR technology stack, leveraging automation, integrations, and AI-enabled tools to improve efficiency and scalability
  • Use HR data and employee feedback to identify trends, surface issues, and help leadership make informed people decisions
  • Remain hands-on and willing to jump into the details when needed


Must-Have Experience
  • 8+ years of progressive HR experience with broad exposure across multiple HR functions
  • Experience working within a growing organization of approximately 200-500 employees, where you've had responsibility across multiple facets of HR
  • Experience managing and developing a team of approximately 2-3+ people
  • Strong experience across HR operations, employee relations, performance management, compensation, payroll, benefits, compliance, and employee lifecycle management
  • Experience owning or significantly contributing to performance management and compensation review processes
  • Experience supporting employees and managers across multiple locations and time zones
  • Proven experience managing employment compliance across multiple states, with specific familiarity in complex regulatory environments (e.g., California, New York, Illinois).
  • Experience using modern HR technology, including HRIS, payroll, benefits, performance management, and other people systems
  • Comfortable leveraging automation, integrations, AI, and emerging technologies to streamline HR workflows and reduce manual work
  • Strong judgment and the ability to independently navigate complex employee and organizational situations
  • Experience partnering directly with executives and senior leaders
  • Comfortable operating in a fast-paced startup environment with evolving priorities
  • Excellent communication, organization, and stakeholder-management skills
  • Ability to work five days per week in our Sunnyvale, California office
  • Flexibility to occasionally work outside traditional hours to support employees and team members across the UK and India


Highly Preferred
  • Active HR certification with a compliance focus (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR, or SHRM Specialty Certificate in Employment Law).
  • Experience working within a high-growth technology or startup environment
  • Experience supporting an international employee population
  • Direct HR experience supporting teams in the UK and/or India
  • Experience managing a distributed or international HR team
  • Experience helping an organization scale through the 200-500+ employee stage
  • Experience implementing, migrating, or optimizing HR technology and systems
  • Experience building or significantly improving performance management, compensation, leveling, or promotion frameworks
  • Experience using AI and automation to modernize HR operations


What We Can Offer You
  • Competitive compensation
  • 100% employer-paid medical, dental, vision, and base life insurance
  • Flexible paid time off plus 10 paid holidays
  • 401(k) with both Traditional and Roth options
  • Equity in a rapidly growing company
  • The latest Apple technology and modern tools so you can do your best work
  • A sharp, mission-driven team focused on solving meaningful problems
  • Significant ownership and the opportunity to shape how HR operates as Coram scales globally
  • The chance to build the people infrastructure behind a rapidly growing AI company

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