Job Summary - We are seeking an experienced and strategic Bilingual Benefits Manager to lead and oversee our comprehensive employee benefits program for our growing organization of over 1,000 employees.
- In this role, you will be responsible for the strategic design, administration, compliance, and vendor management of all health, welfare, and retirement programs. The ideal candidate possesses deep expertise in U.S. Corporate Benefits infrastructure, data-driven plan analysis, and vendor negotiations, alongside full professional fluency in both English and Korean to seamlessly engage with local leadership, global headquarters, and a diverse workforce
Job Description - Benefits Strategy & Program Management
- - Plan Design & Strategy: Evaluate, design, and implement competitive health and welfare benefits (medical, dental, vision, life, disability) and retirement plans (401(k), pensions) tailored for a large-scale workforce (1,000+ FTEs).
- - Open Enrollment: Project manage the end-to-end Annual Open Enrollment process, including broker strategy, system setup, broker negotiations, and bilingual communications.
- - Cost & Budget Management: Manage multi-million dollar benefit budgets, conduct continuous utilization analysis, forecast expenditures, and recommend cost-containment strategies without compromising plan value.
- - Wellness & Engagement: Develop and execute holistic employee wellness initiatives designed to boost participation, retention, and workforce productivity.
- Vendor Management & Operations
- - Manage relationships with insurance brokers, TPAs, carriers, recordkeepers, and wellness vendors; lead RFP processes and contract renewals to secure favorable terms and service level agreements (SLAs).
- - Partner with HRIS and payroll teams to ensure seamless data integration, accurate benefit deductions, and automated reporting systems.
- Compliance, Risk & Governance
- - Ensure strict compliance with all federal, state, and local benefit regulations, including ERISA, ACA, HIPAA, COBRA, FMLA, Section 125, and IRS guidelines.
- - Lead all annual audit processes, non-discrimination testing, Form 5500 filings, and mandatory participant disclosures (SARs, SPDs).
- - Serve as the primary point of contact for internal/external audits, legal reviews, and ERISA fiduciary standards.
- Bilingual Stakeholder Management & Communication
- - Bilingual Leadership: Communicate complex benefit strategies, plan performance metrics, and cost trends clearly to both U.S. leadership and Korean HQ executives in both languages.
- - Employee Relations: Serve as the subject matter expert (SME) for escalated employee benefit inquiries, claims disputes, and sensitive leave/disability cases, ensuring culturally competent and empathetic support.
- - Localized Collateral: Oversee the translation and adaptation of complex benefit guides, educational materials, and policy documentation into both English and Korean.
Qualifications - - Education: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field required.
- - Experience: Minimum 7?10+ years of progressive corporate benefits experience, with at least 3+ years managing benefits for a large enterprise (1,000+ employees).
- - Language Skills: Bilingual fluency in English and Korean (written and spoken) is strictly required. Ability to present complex financial and legal concepts to executive leadership in both languages.
- - Technical Expertise:
- o In-depth mastery of U.S. benefits compliance (ERISA, ACA, HIPAA, FMLA, 401(k) nondiscrimination testing).
- o Hands-on experience with major enterprise HRIS/Benefits platforms (e.g., Workday, ADP Enterprise/Vantage, SAP SuccessFactors, Business Solver).
- o Advanced proficiency in MS Excel (VLOOKUPs, pivot tables, financial modeling) for claims and data analysis.
- - Certifications (Preferred): Certified Employee Benefit Specialist (CEBS), Certified Benefits Professional (CBP), SHRM-SCP, or SPHR.
- Key Competencies
- - Strategic Financial Acumen: Ability to analyze large volumes of insurance data, claims trends, and broker proposals to drive business decisions.
- - Cross-Cultural Agility: Comfort navigating communication styles and corporate cultures between Korean global headquarters and U.S. operations.
- - Problem Solving & Empathy: Strong conflict-resolution skills when managing complex employee medical/leave situations and vendor disputes.
- PHYSICAL DEMANDS:
- These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
- - While performing the responsibilities of the job, the employee is required to talk and hear.
- - The employee is often required to sit and use their hands and fingers, to handle or feel.
- - The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- - Vision abilities required to perform this job include close vision.
- WORK ENVIRONMENT:
- While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
- - The employee may be occasionally exposed to moving mechanical parts and vehicles.
- - The noise level in the work environment is usually quiet to moderate.
- - The passage of employees through the work area is average and normal.
What's On OfferApply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
