HPC/AI Hardware Technical Deployment Specialist

HPC/AI Hardware Technical Deployment Specialist This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Job Description: Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America. US Citizenship required Remote position with travel required 70% of the time US Federal clearance a plus but not required Tasks and responsibilities include, but are not limited to: - Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications. - Power up, validate and run health checks on HW, troubleshooting and working to correct any issues. - Participate in system acceptance, working to resolve any HW fallout on the system. - Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures. - Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking. - Demonstrate hands-on practical knowledge of systems and policies. - Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities. - Provide appropriate documentation of tasks and activities and technical outlines. - Responsible for following all HPE Travel Policies and Procedures. Skills and Requirements: - Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix. - Understanding of a Data Center IT Operations environment. - Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings. - Experience and understanding of servers, storage, networking in an Datacenter environment. - Able to proficiently perform data center support tasks with little guidance. - Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices. - Demonstrates a strong team mentality; able to work well with multiple cross functional groups. - Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each. - Professional written and verbal communication skills. - Attention to detail with a focus on customer satisfaction. - Ability to lift 50 lbs. - Ability to stand on ladders. - Ability to stand for long periods of time. - Ability to operate manual and power hand tools. Education & Experience: • 2+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience. #unitedstates What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #operations Job: Services Job Level: TCP_02 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 69,200 - 130,400 in Colorado // 74,300 - 150,500 in California The listed salary range reflects base salary. Variable incentives may also be offered.""The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html The estimated job application period closure is January 25 2027; this timeline is provided for transparency and internal planning purposes.